[Resolved]  Vodafone — Unauthorised deduction in BIS399

Vodafone — unauthorised deduction

9.7.08


From
Dr.V.Mahalingam
Mobile No:[protected]

To
The customer care
Vodophone

Sir

In the above mentioned mobile you have on your
own introduced caller tune for the past three
days.From your adyar office Mr.steephan has informed
me that you have also deducted Rs.30 for that service
from my account which is nothing but daylight robbery
and amounts to cybercrime.I hereby wish to state
that you immediately reimburse that money to my account
and inform me to that effect.If you fail to reimburse that amount

Apart from that I am receiving lot o[censored]nsolicited phone calls,
Music and sales promotion SMS. I do hereby inform you to stop
all that nonsence with immediate effect.

I donot know howmuch money you have deducted from my account unauthorisedly till date. Kindy send me the details of such
deductions if any to this mail ID- dr.[protected]@rediffmail.com
An acknowledgement will be appreciable.

yours
Dr.V.Mahalingam


Service registration no :[protected] (dt. 9.7.08)

Vodafone — unauthorised deduction

My prepaid balance on 6/9/09 was rs49.70. I found balance of Rs.9.70 on 7/9/09.without any call. I got msg for monthly bonusof Rs39.0 against payment of Rs.39.0 p.m.,which I refused to accept through sms CAN39 to144 , which was accepted by vodafone. I contacted customer services m/s khusboo, to revert back un authorised deduction of Rs 39.0 from my account. It was promised to correct balance, but so far it is not done .This is in correct practice to deduct any amount without authorisation from prepaid account.This is highly objectionable practice and it amounts harrassment to customer. Will vodafone customer services look into matter immediately and correct amount immediately and desist from such bad practices.My vodafone no, is [protected]
S.M.Singh.

Vodafone — unauthorised deduction

my vodafon e mobile no is [protected].since last 6 months rs 30/- is deducted
towards job rental. ihave requested the customer service to stop deduction .it is of no use; plz look in it and stop deducting the amount

Vodafone — Deduction Of My SIM balance

"My Name: Anant Bansal
Phone No. [protected]
State: Punjab"

Dear Sir/Madam,
I want to Say that I activated a GPRS Plan of Rs.4 (For 40MB Free Internet data) 0n 10 Dec. 2010 and the plan was deactivated by the company on 11 Dec. 2010 (evening) by message me but the problem is that I have Rs.242.23 Balance in My Sim Card Before the deactivation of GPRS plan but they deducted all my Sim Balance without inform me that my 40MB data has to be used by me and my current Balance is Rs.-545.40 (in minus) and So i want all my balance back because its a mistake by company not by me...

Thank u Sir/Madam, Kindly take a strict action as soon as possible on this problem of mine i will be very Thankful to You.

Vodafone — Deduction Of my Balance By Company Without Inform To me

My Complaint was as follows:

{ "My Name: Anant Bansal
Phone No. [protected]
State: Punjab"

Dear Sir/Madam,
I want to Say that I activated a GPRS Plan of Rs.4 (For 40MB Free Internet data) 0n 10 Dec. 2010 and the plan was deactivated by the company on 11 Dec. 2010 (evening) at 8:15p.m. by message me but the problem is that I have Rs.242.23 Balance in My Sim Card Before the deactivation of GPRS plan but they deducted all my Sim Balance without inform me that my 40MB data has to be used by me and my current Balance is Rs.-545.40 (in minus) and So i want all my balance back because its a mistake by company not by me...}

NOW
Dear Sir/Madam, I want to say that company call me today morning at 10:46a.m but they cancel the call without satisfy me so i want to say that kindly inform the company call me again and give me the full explanaion of "Deducion of my sim balance without giving me any notice or message"
Kindly take a strict action on the problem of mine I shall be very thankful to you....

Yes, Vodafone knows how to deceive customers by blaming on Vodafone Live & Browser. Same thing happened with me, I only used BBM & browser for Facebook but still balance kept deducting. After chasing up several times, finally I was asked to sms CAN GPRS which fixed the issue. But this is not ethical, Vodafone activates GPRS on purpose! Why should GPRS be active in the first place when BIS is activated? Way to go Vodafone! (sarcasm)

A frustrated client by Vodafone's deception! (Sam)