[Resolved] Vodafone — Unethical Amount Deduction | |||
An Amount of Rs. 245/- was deducted from my prepaid account Ph # - [protected] for Internet even after my data plan was active. On Contacting Customer Care they have a scripted response that internet charges are non refundable and one Sr. Executive Mr Prakash Sharma on customer care No - 198 Hung Up on me when I asked him to transfer my call to his Senior (Supervisor or Team Leader). I have spoken to the below mentioned people and had no relief I am afraid Vodafone will not refund this amount back. Please help Prakash Sharma – Hang Up Complaint # - [protected] on 12 Sep12 at 6.00 PM Vikas Kr - Req #[protected] for Call Back from Supervisor or Team Lead (Time of call - 12 Sep12 at 3.00 AM) Avnesh – 12 Sep12 at 6.15 PM Thanks Yogesh Malhotra [protected] malhotra.[protected]@gmail.com Was this information helpful? | |||
Dec 13, 2016 Complaint marked as Resolved Verified Support Sep 14, 2012 Vodafone India Customer Care's response Hello Yogesh, We value your time on our call. We assure that we are working on your concern. We will get back to you shortly with assistance. Regards, Vodafone Customer Care, Delhi & NCR. Verified Support Sep 22, 2012 Vodafone India Customer Care's response Hello Yogesh, Please provide an alternate contact number here http://bit.ly/P7TZdY so that we may be able to get back to you with the information. Regards, Vodafone Customer Care | |||
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