[Resolved]  Vodafone — Unnecessarily activating Service pack and deducting Money

Address:Karnataka

Sir/Madam,

I am the customer of vodafone operator. Since last 15 days (starting from Jun 29) , even i am not requesting any service to activate, Vodafone is activating different packs like Cricket,News,Astro,Stock in my number at a time and deducting the balance . Each and every time i use to complain to its customer care . After some time and discussion they re-fund it and after some time again they use to activate these service and deduct my money. These process is happening from last 15 days. I am tired of complaining to them. But they are not solving this matter. Every day they make my balance negative because of that i am not able to call anywhere. PLEASE HELP IN SOLVING THIS MATTER.



My number: [protected]
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Jul 14, 2012
Vodafone India Customer Care's response
Hello Reetu,

Please share your number here http://bit.ly/PXezlJ and we'll get back to you soon to address your concern.

Regards,
Vodafone Customer Care.
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