Vodafone Upe — bill dispute

Address:

Kheri, Uttar Pradesh

Respected Sir

Before reading kindly listen the attached conversation between me & ur CC.
This will help u to understand the whole issue.It will take ur precious 15 minits.

Please note that my postpaid mobile number is [protected] and I am using GPRS100 service since last 7-8 months.
Last month we plan to go to madhya pradesh & before leaving U.P. i talked ur customer care on dated 7-8-2012 about the roaming charges. He explained me about all the charges. He told me not to select any network manually.But the charges of Rs. 658.89 imposed as gprs usage while roaming.It shows that i used IDea network while roaming, but i assure u that i did exactly ur cc told me.

For ur kind information i have attached the conversation file. Pl listen the conversation & then close the matter.

I request you kindly resolve my issue regarding last month GPRS100 Rs. 658.89+taxes adjustment, so that I could continue my subscription without any difficulties, as I had been doing since last four years.

Thanks & Regards
Ruby tiwari
New Barkherwa 2
Opp.Hanuman Mandir
Lakhimpur Kheri 262701


List of requests made to you for ur kind attention. But every time request closed without resolution.

[protected]
07-Nov-2012 03:04:26 PM
Request Related To Credit On Invoice
Closed
08-Nov-2012 10:45:52 PM


[protected]
05-Nov-2012 03:03:51 PM
Request For Call Back
Closed
07-Nov-2012 05:35:12 PM

[protected]
13-Oct-2012 01:09:16 PM
Request related to deactivation of connection.
Closed
15-Oct-2012 12:25:58 PM


[protected]
28-Sep-2012 04:36:33 PM
Complaint On Bill Dispute
Closed
04-Oct-2012 05:21:55 PM


[protected]
28-Sep-2012 12:43:50 PM
Request For Call Back
Closed
30-Sep-2012 04:39:44 PM