[Resolved]  Vodafone — Usage details

Address:Chennai, Tamil Nadu

Im Hari Ram from chennai. Im using vodafone postpaid for past 2 years. I've contacted vodafone customer care for more than 20 times and vodafone stores too many times. But never i got a answer for my question. The Question is "they have given 600 mins free for other mobiles in my tariff, but i cant know how much i have used and how much mins left without use", Answer is got from vodafone is "THERE IS NO TOOL OR WAY TO FIND THAT"..

ITS VERY FUNNY..... a prepaid customer have a rights to ask these guys how his 10.rs is detected... but why cant i ask how my free mins used?.. if i exceed the limit i need to pay them... if i dont exceed??? will vodafone pay me???.

ANSWER FOR THIS IS NEVER KNOWN... pls any one help me... i want to sue vodafone india for sure... CUSTOMER CARE AGENTS OF VODFONE FROM CHENNAI ARE REALLY TOO HARSH AND NON-PROFESSIONAL!!!!
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
Verified Support
Jul 02, 2012
Vodafone India Customer Care's response
Hello Hari Ram,

Please share your number here http://bit.ly/N6rn5i and we'll get back to you soon to address your concern.

Regards,
Vodafone Customer Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information