Vodafone — Not Settling dues and closing account

Address:

Ghaziabad, Uttar Pradesh

Hi,

I am Karunish Arora resident of Vaishali, Ghaziabad, UP and this complaint is in reference to poor service provided by Vodafone in India.
I was working in Hyderabad from July 2009 to March 2011 and was using Vodafone mob no [protected]. It was initialy a prepaid number which I later converted into postpaid with corporate plans.
I was having problems with network availability in many parts of Hyderabad and complaint multiple times about the same to Vodafone Customer Care. Everytime I received a new complaint reference number and nothing was done till Feb 2011. At end of Feb 2011, I payed my vodafone bill from one of the relationship center in Vinayak Nagar, Gachibowli, Hyderabad and requested for migration from postpaid to predpaid as I was seeking a transfer to other state. The request was registered and I was promised that one of the executives will get in touch to proceed with formalities. But as per my expectations no one turned up.
I moved from Hyderabad to UP in March end 2011 and requested for closing my account with vodafone via email as was suggested by Customer care and Relationship Center executives. Till date I have been receiving email notifications and numerous contacts for solving the issue, but neither anyone is reaching me even after providing the contact details, nor any of the contacts are picking up call to resolve the problem. I am totally disgusted with this service and unresponsible behaviour of vodafone SPOCS.
My billing is continued till date without any affect and account is still active even after multiple complaints to close it.

Please help in this regard. Any vodafone executives reading this, please get in touch with me at [protected]@gmail.com and exchange contact details for further resolution.