[Resolved] Vodafone — MNP Commitment Not Fulfilled | |||
Dear Sir Please read & HELP me ...... wher to i go he sir i am living at vasai & work at mumbai & i have mobile card [protected] from Vodafone mumbai. i received call form Vodafone executive he offer me Rs. 175 plan monthly in this plan he give me 400 local calls, 200 STD, 200 SMS per month after free mini. calls 40 paisa & SMS 50paisa. i told him to Same Plan i am using in IDEA Cellular & he sad to me this plan offer only they old customer gone out to Vodafone to other Cellular company offer to come back to vodafone we give you same plan in vodafone. i say ok i am last 10 years old customer of vodafone i happy to come in vodafone but U give me same plan i am using in Idea Cellular Rs. 175 plan monthly in this plan he give me 400 local calls, 200 STD, 200 SMS per month after free minute calls 40 paisa & SMS 50paisa. he sad we will give U same plan don't worry. i take sim card & give Rs.375 he sad MNP active in 8 day's call from vodafone for verification call i say yes i want to do MNP & i ask for my plan he say yes your plan is Rs.175. Today i received letter from vodafone in that letter in give me Plan Rs.199 & this plan give me 200 local calls, 200 SMS per month Only....... i call to Vodafone given no. but they say we can't help it where to go for help???????? i have my Idea Cellular Bill Rs.175 plan monthly why i am pay extra to Vodafone Please help me..... Jeetendra Jadhav Mobile : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Vodafone — not fulfilling their commitments
i have converted my vodafone mobile no. prepaid to postpaid.The vodafone custemer agent told me the scheme fopr postpaid nd collected security amount from me.now they are not actinating that scheme nd daily give same new excuse like it will activate in 48 hours,go to vodafone store etc....i called customer care 100 of times nd went to vadofone store as well but scheme is not yet activated...i want my security amount back nd also they have to pay 4 my inconvenienc.....sahil alagh
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