[Resolved]  Vodafone — Monopoly of Vodafone

Address:

Mumbai City, Maharashtra

Hi,

I am Sachin Kapoor,, my mobile number - [protected].
I have converted my Vodafone Post-paid account to Pre-paid account on Saturday - 5June2010.
And on monday(7June 2010) , my mobile phone outgoing has been disconnected by Vodafone , the reason behind is given by Vodafone that document name is mis-match (like in my passport name is Sachin and on my rent agreement name is Sachin Kapoor).

My complaint is that i got the message from vodafone regarding same issues on Monday(7 June 2010 Time 9.26 AM by saying that "my outgoing will be disconnected with in 48 Hours, so please submit documents". And when i checked then My outgoing had been disconnected on Monday 7 June 2010 Time 9.27AM means with in 1 minute,, At that time i was in office,, i was unable to go Vodafone office in my office timing.

I also called to Vodafone Customer care,, but they replied that you will have to submit the document,, i said that i will submit the document today itself but you should provide some time to me, because i am in office , i can come in evening. AS you send the nessage that my out going will be disconnected with in 48 hours then why did you disconnect my phone with in 1 min.. then they replied that ot's our RULE,,,

Vodafone should provide some hours for submit the documents, they can't disconnected the phone service with out saying any thing.
Because of their bad service i suffer a lot......Some action should be taken by government against Vodafone,,,,,

Government should put some restriction on Vodafone Monopoly like what ever happened with me,,,because it is always happened when anybody do convert their Post-Paid to Pre-paid,,,

Vodafone always say they provide best service but actually they provide Worst service,,, i Suggest to every one that please DO NOT TAKE SIM OF VODAFONE EVER.......


Please take acion on it.