[Resolved]  Vodafone — 3G charges

Address:

Chennai, Tamil Nadu

This is about my husband's vodafone 3G bill. I emailed and called vodafone many times but no satisfactory reply from them. Here are the few points:
1. If I had crossed my internet usage limit, vodafone Customer care didnt inform me about the same.
2. My vodafone credit limit is Rs. 1500/-. I didnt receive a single call from vodafone that I have crossed my credit limit (current bill Rs. 10000/-), also they didnt barred my outgoing calls. The bill which i received is 6-7 times of my credit limit and now my outgoing calls are barred.
3. I started my plan from 2nd of May and in next week itself, I called vodafone customer care for my 3G usage. But no prominent reply from them. Also they didnt inform me the number of GBs I used. I tried to confirm my 3G usage from vodafone CC, around 8-10 times for the same, but nobody entertain us, no satisfactory answers.
5. From 1st of June, we are calling vodafone customer care somewhere around 20 times for the unjustified bill amount. But nobody is giving satisfied reply from vodafone CC.