[Resolved]  Vodafone — Vodafone Call Center Has Not Taken My Complains

Address:Surat, Gujarat

hi, I had called to Vodafone call center because i am having problem with activation of caller tune without my permission.

i have talk with two person respectively , |

the first person told me that this service is activated because i had presses * + # sign while listening others caller tune,( he also told me that it is activated by pressing *567#, than the question is how can one service activate through two means. there is a conflict in information provided by them ) than i request them to register my complain for the same problem, but they didn't take it.

Than i told him to transfer call other person who is authorized to take a complain, He has transfer this call
Mr. RAMESH BHANGI, than i request him also to register my complain but he also not taken it, he told me that my caller tune is activated on 19th march and today is 25th march , they will register this complain only in two days passage of time.

then i request him to register that this is a system problem, i would like to register complain against your system that its automatically start the caller tune, than also he told me that he can not register my complain .
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Jan 9, 2017
Complaint marked as Resolved 
Verified Support
Mar 25, 2013
Vodafone India Customer Care's response
Hello Umesh,

Please share your current and alternate contact numbers here http://bit.ly/107FF8L for us to assist you better.

Regards,
Vodafone Customer Care.
Verified Support
Mar 26, 2013
Vodafone India Customer Care's response
Hello Umesh,

Trust we were able to help you with your concern. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Gujarat
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