[Resolved]  Vodafone — Vodafone Datacard Worst Service

Hello Chandr,

We appreciate your time on the call. As conveyed over the call, kindly visit the store for better assistance. Please keep us updated on the same.

Regards,
Vodafone Customer Care, Andhra Pradesh

MY mobile is No: [protected] (POST PAID)

1. Before Due date vodafone people called and told that they come and collect the payment - it is very funny they called me for nearly 7 days and never turned back. Each day atleast 5 people will be calling. I noted the girl name in service point is RENUKA but no use. FAKE PROMISES AND BAD SERVICE

2. They even called my References (friends) and complaint about non payment of Bill. I was very disappointed the way they are working.

3. After paying the bill I called the service centre and left the message with ARAVINDH he promised me bla, bla...... AGAIN FAKE PROMISES.

4. Again I called Service centre one girl picked and I explained the whole problem. This time the Girl never gave her name......

5. I am a businessman and it is very HORRIBLE TO BE WITHOUT PHONE FOR 4 DAYS EVEN AFTER PAYING THE BILL.

PLS ADVICE CAN I PUT THE CASE IN CONSUMER COURT.

Vodafone — Worst kind of service

Respected Sir/Mam,
I have already written u few days back about the kind of service and a customer is suffering for it.
Myself Deepali Ingale one o[censored]r Vodafone Customer, My no is [protected].I have converted my Billing into prepaid.I have submitted my documents cleared out all ur dues, and paid Rs.100 for sim and Rs.199 for lifetime prepaid.I have paid it from my debit card in vodafone gallery at thane(w) in fromt of malhar.After that i have called to u r customer care for many a times and finally my conversion was done after a struggle of calling customer care because they use to give us foolish kind of ans like our concern person is not there u better call tomorrow morning and all. I as a customer have suffered a lot for it.Now the next story begins.. i should say it a story because it is some waht like that...
My sim is deactivated all outgoing and incoming calls have been deactivated.Now when i m calling a customer care first person with whoom i was talking he said that ur documents are pending u submit it in vaodafone gallery.Why should i? When i have already submitted it was my question to him and i said him to transfer my call to the senior person he disconnected my call.Second time when i called that peson says ur validity of card expires.How can a validity of Lifetime expire was my question to him??? Than i have talked to the supervisor and he says we dont have a record right now u better call tomorrow morning after 10.00 am we will receive the details from vaodafone gallery.Even i am a software developer i work from morning 9.00 till 8.00 so how can i keep calling u always or go in vodafone gallery.I dont have time to run behind u people and vodafone is such a big set up than how dont this people get the details at night why do the customer need to keep calling u at 10.00 and all?????
I as a cutomer i am totally lear from my side.. I have paid the dues documents..Why shopuld i suffer from this thing because i m a vodafone customer.. is that the thing.. I want my sim to get activated very soon... Kindly do that and i m going to put this mail again in Consumer Complaint...
This is the mail i have written to the vodafone care and called them hundreds of time.I am fed of this vodafone service...

Vodafone — Worst Services

One of the worst call centers to connect there is a systems which keeps on giving you all useless information for a minute or more then it goes on letting know all types of service and after three minutes it connects to the call center. More over the service they provide is pathetic. I have been facing problems with messaging which i use to chat with my freinds and the messages get stuck and get delivered in midnight. When i raised the complaint i got a response of resolving it in first 24 hour, then 48 hours and now a 10 days they need to resolve it. The problem is i dont want to change this number because this is with about 500 people in my contact list?

Is there any rating below poor or worst?

Can any one let me know how to file a case in consmer court and can the court help me resloving this problem.

Mundeep
[protected]@yahoo.co.in

I completely agree with Mundeep. I have had similar experience with both the vodafone call centre guys and the Vodafone store executives. In spite of providing the concerned details for more than 3 times now, they have not resolved my issue yet.

I had lodged a complaint with the Vodafone store executives regarding discrepency in the billing charges.I had submitted the required bills as well and then they had provided me a complaint number saying that they would send the bills to the backend and the issue would be resolved soon.

Its been more than '10 months' since I had lodged the complaint and yet they have not shown any progress whatsoever on the issue inspite of the fact that I had done the above mentioned procedure twice.

The Vodafone store executive told me that they lost the photocopies when the first time I submitted them, and this I learnt when I followed up on the issue. They did not even care to let me know about the loss. And now when I have submitted them the bills for the second time, the call centre guy tells me that the back end guys did not received any bills from the vodaphone store. ' THIS IS REALLY DAMN PATHETIC ON VODAFONE'S PART'

I think Vodafone, a telecom major, is really not up to mark when it comes to customer service.

Worst Service — Worst Service

One of the Mutual Fund Company had send a cover in my Residence Address Thane. The Courier Person came on the Day One House was closed. He even didn't put any message regarding courier has come. Second day he came he gave the mobile number to my Watchman. Then I called him he replied that I had just drop in the House. I gave a call to His Team Leader Mr. Rajesh From Thane Office, he doesn't even know how to talk with the customer he gave a very funny answer that we receive 3000 covers in a day so we cannot handle all of them. Manpower is also very less i will not remember what had happend. Then I explianed him everything that the house is closed the couerier person had done my signature and the cover was somewere else. He told when the courier person will return in the evening I will call you and clear the case. 5 days passed Mr. Rajesh forget everything he then framed a very nice story that the courier person came to my new address he gave the cover to you. I havd even called customer care they informed my Monday somebody will call you accordingly. 7 Days have passed nobody is interested to look into the matter. I am really suprised all banks sends credit card through such third class courier company. Ttheir Team leaders doesn't even know how to talk with customers. Can somebody from the Higher authority please look into the matter and please call me for the same.

Vodafone — vodafone service

i am having a vodafone mobile number [protected] i just received a out bond call from vodafone playing some caller tunes idint give any acceptance for activating caller tune on my mobile number but they have activated caller tune on my number and put me into negative balance please kindly tack care of my problem . its not only problem for me but for many vodafone customers

Vodafone — Worst in service

Vodafone is giving worst service now a days, Hutch is far better than this stupid company. without our knowledge they are activating some stupid special services and they are eating our money. Vodafone down down. I spoke to 7 customer care executives, they are noe not doing any work, They are telling wrong name also, I am using hutch for past 5 years, I dont know why hutch people sold their company to this stupids. Higher officials have to concentrate on the service also not only money.A good bussiness man wont be a money grabber.

Vodafone Data Card — return of advance payment

dear sir ,
plz. as soon as forward my application.my data card mob.:-[protected] mrs.Ranjita singh

Vodafone — bad service (worst service)

Respected sir/madam,

I am the proud owner of vodafone post paid number [protected].I got this number around 8 months ago.From very first i never wanted to go for vodafone since it was having network problems but my friens referred me to go for vodafone post paid.And i did so.
It was fine till a couple of months then i started to get bad service.First one was for activating some msging plan which normally takes 48hrs but vodafone almost took 10 days and nothing happened.I called several times but they just went on promising me that it will get rectifies then at last i told them to cancel my request which is not processed.But after putting request for cancellation they activated that plan which is against my will and they also charged me for that ant they never informrd me that the service is activated.I came to know after i recieved my bills,which is really reaaly not good.
Then nothing happened i called them they did not response to me properly even i left the issue.I had also requested to activate my no is NDNC before 3 months but still i'm gettin all types of marketing msges.I tried to call several time,they took many complains also and promised me everytime that it be fixed within some given time but till now i did not get any response,nothing happening still i'm facing the same problem with vodafone.When i try to call and ask them whats the reason they give me some stories and sometimes they tell its activated and sometimes they also tell that is it not activated.
I am experiencing the worst service with vodafone.Always there is some problem with the service.Still the issue is not solved.
Somebody please help me so that i can get good service from Vodafone.

Thanking you,

Vodafone — worst service

i dont no why i selected this network, it is one of the worst service i ever had in my life ,i sumited all my docment 2 times still my problem as been not sloved by u people , please remove that tag of happy to help, because i think u people r happy not to help,

Vodafone Data Card — Poor service

Dear All,

I have taken a Vodaforne data card, Initially it was not working, I have given a complaint. they said to bring it to their show room. I have given to them after one week they gave me back the the same after sending to their work shop. But the problem remained same. It is always shows connecting. Again I have complained their costumer care, finally they said we cant do anything you have to throw it. That person's name is. One Mr.

This is this foreign doing with us.

I have taken a Vodaforne data card, No. [protected]. Initially it was not working, I have given a complaint. they said to bring it to their show room. I have given to them after one week they gave me back the the same after sending to their work shop. But the problem remained same. It is always shows connecting. Again I have complained their costumer care, finally they said we cant do anything you have to throw it. That person's name is. One Mr. Raj (Vodafone Care)

This is this foreign doing with us. I suggest nobody should take this connection.

Hi --

Just now posted my alternate contact number to above mentioned website. I am really felt so frustrate for your attitude and the way of collecting rental money from the customers. Currently one which Im using for alternate number is also from Vodafone, but I have plan to change the network provider now, because of you guys attitude.

Thanks for your assistance,
Chan...

Hello Vel India --

I am really appreciate your response and the way of handling the customer through site. Please keep up the good work.

Thank you,
Chan...