Vodafone — VODAFONE (PUNE) NET CRUISE PREPAID NOT WORKING AFTER 15 DAYS OF PURCHASE

Address:

Pune, Maharashtra

Dear sir,
Greetings of the day
I am Mr. Vaibhav Vishnu Bhor resident of pune . I purchased Vodafone CDMA based NETCRUISE PREPAID([protected]) on 2ND APRIL 2012 from Vodafone Stgore Paud Road ,Kothrud, Pune 411038. Device started working on 9th April 2012. again it stopped working since 12th April 2012. idid repeated complaints about this issue to the same vodafone store and the executive of the above mentioned store always say that the device will be activated witihn on hour time but it is not activated yet
i purchased the device to keep internet connectivity at home with my mother who is always ill, i repeatedly told the customer service executive about my problem but till now no action is taken
i here y request you to please look into the matter and do the needfull
regards
vaibhav bhor
VODAFONE NETCRUISE NO:- [protected]
MY MOILE NUMBER :- [protected]
[protected]