[Resolved]  Vodafone — Worst experience with Vodafone

Address:

Mumbai City, Maharashtra

This is regarding a complaint of one of your staff Mr. Shukla his mobile # is ([protected]). This person has visited my Home and has told me that Sir your bill payment is pending total value of 5400/- then i have checked the bill and found that there was some late fee charges added in the bill. I just asked him that why the extra charges has been added in the bill and he told me sir if you pay the bill then i will give you a discount of Rs 500/- and i paid him the bill in 2 parts. then my connection has been activated immediatly but later on after 3 - 4days again the connection was disconnected. every day i was calling him and told him that when i have paid the whole amount then why the lines are getting disconnected. the revert which i got from him was "sir hum jaante nahi hai ki kyu wo log disconnect kar rahe hai aur hum abhi aapko kuch der mein bata denge when again i was trying to call him he has switched off his phone.



After few days i visited 1 of your vodafone store in Goregaon, n i asked the staff him for the discounted of Rs 500/- which he has promised me to give. I was shocked by his reply ki sir koi discount nahi diya hai. You have to call Mr Shukla for the discount we cant do anything. I have called Mr shukla and asked him that why the discount amount was not deducted from my bill the revert he has given me was ki sir now i am not in that department mera ab interdepartment change ho gaya hai then suddenly there was another guy with the name of Deepak he has started using cheap words like bhosdike, madarchod phone rakh nahi toh maa chod dunga both of them has started giving me bad words. It was the worst experience in my life, i didnt expected this from such a Big Organisation (Vodafone service).



I want an Immediate action on this or else i will go to Consumer court & Human rights for insulting me and giving me a bad words. I will not accept any apology i need to know what action you are goingto take against him.