[Resolved]  Vodafone — Wrong bill on my number [protected]

Address:Ghaziabad, Uttar Pradesh

Hello,

vodafone has charged me against data usage while I had activated 98 rs pack on my number but thay send around 5000 bill against that data usage.
While I had confirmed twice with customer care and they said that you will get benifits on the said pack.

________________________

Vodafone Mobile Connect (12.09.12 to 02.10.12) 68.60
Vodafone Mobile Connect (03.10.12 to 02.11.12) 98.00
________________________

now they says that the bill is against vodafone live which i had used, now customer care says Vodafone Mobile Connect is for desktops and android mobiles.
now they send itemized bill which says that i had used Vodafone Mobile Connect and vodafone live and sometime connection was from Vodafone Mobile Connect and some time by vodafone live. now how it is possible and they are unable to explain that thing

so please help
This is corporate connection plan

Thanks,
sachin bhadauria
Was this information helpful?
No (0)
Yes (0)
Dec 22, 2016
Complaint marked as Resolved 
Verified Support
Oct 06, 2012
Vodafone India Customer Care's response
Hello Sachin,

Thank you for writing to us. Please be informed that we have addressed your concern over an email.

Regards,
Vodafone Customer Care, Delhi & NCR.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information