[Resolved] Vodafone — wrong billing with huge amount | |||
vodafone postpaid services are the worst i hv ever had..wrong bill with wrong details in my postpaid bill and no response to any of my complains mailed to the company and their customer care officers..several visits by me to their customer care stores and i received only no response with the bad behaviour of the employees towards their customers like me..they have charged 6000rupees extra as my ISD calling bill and with the wrong details with the same of my local and STD calling details..i am wondered how can i talk at the same time on a local and as well as on an ISD call as VODAFONE details are shown in my post paid bill..and after a month of my complains they have not replied a word and disconnect my number..is this justice to a customer ???? Was this information helpful? | |||
Dec 12, 2016 Complaint marked as Resolved Verified Support Oct 25, 2012 Vodafone India Customer Care's response Hello KMonu, Kindly provide your contact number at http://bit.ly/P4E8QO and we will have someone get back to you in a short while with further assistance. Regards, Vodafone Customer Care. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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a. FIR in police under sections IPC 408, 415 and 420.on Nodal, and under IPC 499 and 500 on customer care store employees.
b. Consumer-court claiming faulty service as not deactivating services as instructed causing wrong billing and mind tension.
c. Approach civil court and file case under ToRts law claiming compensation of 1 cr Rs.