[Resolved]  Vodafone — Wrong deduction of balance and bad service

vodafone- Service Provider — wrong debting of balance

dear sir,

I hardeep dhiman using your prepaid card from last 3 Years. During thids period your services are good but last few days (27.08.2010 , 28.08.2010 and 30.08.2010) there is wrong debiting in my A/c for Rs.105.00. i don't know why it happend. i did't request for any vodafone service. i through this message request you to please check the same and recredit may A/c.

Thanks

Hardeep Dhiman

dear sir,

I hardeep dhiman using your prepaid card from last 3 Years. During thids period your services are good but last few days (27.08.2010, 28.08.2010 and 30.08.2010) there is wrong debiting in my A/c for Rs.105.00. i don't know why it happend. i did't request for any vodafone service. i through this message request you to please check the same and recredit may A/c.

Vodafone — BAD/WRONG SERVICES FROM VODAFONE

Dear Sir,
I am a prepaid customer of Vodafone(my number [protected]).Five days back i was using GPRS and by mistake some application(hungama stores as told by the vodafone executives) has been activated which I noticed two days back(i.e on 15th June,2011).I called up their customer services they asked me to send a SMS CAN ONE to 144 and said that it will be deactivated within 4 hours.But still today it is not deactivated and for each day Rs 5 is been deducted from my account.Today when I called up again to Vodafone customer services they said that you should have sent that SMS to 111 and not to 144.I was surprised that how can a person miscommunicate me like this and who is going to pay for those extra money that have been deducted from my account.I again talked to one of the senior executives of Vodafone he told me that it would take 72 hours to deactivate the application.Standing on this highly technological time it is ridiculous that to deactivate a service it would take 72 hours.Please help me out and please take proper action against Vodafone so that no other customer gets harassed due to their bad services.And lastly who is going to refund the money which has been deducted extra due to wrong service provided.
Thank You
Subhojit Chaudhuri

sir, my vodafone no is [protected].yesterday I recharged Rs.25 for full talk time at 11.01 am and Rs.27 for a rental promo at 11.20 am as per Vodafone special offer service.But now I can not get this service.yesterday Vodafone had activated a Desi girl pack on our mobile no and charged Rs.15 for 15 days without my permission.I informed vodafone customer care executive by dialing 198, but can not help me and said wrong information. So I need your help.