[Resolved]  Volkswagen Polo Highline Diesel — fraud and cheat

Address:Kutch, Gujarat

i am captain avdhesh tripathi , presently posted in bhuj gujarat.
i purchased polo highline diesel in nov 2010 from lucknow . presently i m driving it in bhuj kutch gujarat
the vehicle started jerking unusually and stopped on 3 rd of march 2011
i stopped the car immediately and called up the helpline and got my car lifted to workshop at rajkot .
i was told that it was dirty fuel that caused the problem which cannot be the case. because of the following reasons
1. i along with many other officers of bhuj military station go to this petrol pump as this is the nearest to our cantonment
2. i last refilled my car with rupees 500 worth diesel along and drove close to 150 kms when the problem occured and the car showed remaining 110 kms of diesel remaining in fuel tank.
3. the day we refilled our cars was sunday 27 of feb 2011. we were three officers on three different cars who refilled same diesel from same petrol pump,at same time together as we were moving for an outing.
4 had there been a problem with the fuel,other cars (which include ford figo, mahindra xylo) shoul have also stopped moving.
now the workshop after changing the fuel filters , injectors and cleaning the fuel system and tank, is reporting problem with engine and asking me to grant them permission to dismantle the engine.
and to my horror all these expenditures will not be covered under warranty
i want the vehicle repairs to be covered under warranty
because
1. there was no problem with the fuel, as other cars are absolutely fine till date and they still refill their diesel cars from the same petrol pump.
2. i also got the diesel checked from our (army) workshop immediately after it was reported by rajkot workshop. the diesel was absolutely adulteration free.
i feel the that i am being cheated by the workshop
please help me out
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

its true
hey viewers, ...

vw has finally agreed to repair the vehicle under warranty...

thanks volkswagen...
luv u wish u success in india...

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