[Resolved]  Whirlpool Fully Automatic Washing Machine — Extremely poor service

Fully Automatic Service complaint: I bought a fully automatic washing machine 3 months back and it has developed problems of PCB. After numerous complaints, waiting, harassment, inconvenience and follow up, at last somebody came to replace 2/3 parts to make it functioning. The whole machine used to rotate while spin cycle was in progress in spite of purchasing WOIL recommended stand. During all this numerous repairs and unstable machine functioning, the plastic pipe connecting to the washer has broken. WHOSE FAULT IS THIS??? A MACHINE CANNOT WORK EVEN FOR 3 MONTHS MADE BY WHIRLPOOL? Now the service is asking for charges to repair plastic pipe. Why should i pay?? I expect machine to be replaced or my money to be returned. Nobody will ever buy any WOIL product and would never recommend to anyone if this is the quality of service. This is just one complaint. Many such complaints will make you lose all credibility that you claim to have gained over numerous years. For any further details on this please call or mail me. It is a shame for a company to take such a long time to resolve issues and let customer bear service centre nuisance
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Aug 14, 2020
Complaint marked as Resolved 
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Whirlpool — Whirlpool fully automatic

We bought whirlpool fully automatic washing machine from purasawakkam Vasanth & co. They recommended worst machine and we are facing problem from day itself, when we wash the clothes white color staine are accumulate and the cloths are getting stain. We logged complaint to service center 2nd time. The service man came and checked the machine, he said he needs to wash the machine with chemical powder on monthly basis the charges will be Rs.130 per wash. Why we should pay for new machine. We are completely frustrated with whirlpool machine and the service, I have paid Rs.14000/-
hello sir
my self manoj and i am using your product since 18th april 2010 and now i am so much feed up with ur product and services that i want to lift ur product to my home becaus o[censored]r services and behaviers twards us.

i had complained my last complained about my washing machin on 17th october 2010 and my compland number is SRnumber DL[protected] but there is no information what they do about that complaind and will they do any thing it is also not defined by them.
i had called them a lots of time and the all time say that our seanior will call you soon but till today they had not called me and thay said we cant regaister ur complained or you want to colse your problems.
which number they mess me about the enginer they also said us that contect to the customer. now i am so much tensed what i do? i want to lift ur product to my home and never think to purchase or reffer to others? please tell me what i do?
manoj
add-Kh.no. 574, nehru enclave near corporation bank, vijaypal wali gali, alipur Delhi-110036
ph-[protected]

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