[Resolved]  Whirlpool Pum701 Washing Machine — Defective washing machine

Address:

Mumbai City, Maharashtra

Hi I purchased Whirlpool PUM 701 Washing machine from Home Town Vikhroli Mumbai on Sep 2010.
From first date machine having problem of continues water flow from drain pipe.At demo time Whirlpool
engineer told me to put drain pipe to 90degree angle.At that water flow stoped because drain pipe at 90 degree.but machine full with water and stop totally working.Then senior engineer came to attend complaint.
he also told put pipe to 90 degree.but when i read manual book provided with machine there is clear writen
for model PUM 701,PUD 702 put drain pipe to flat to ground.then he opened machine we found drain pump
is locked.engineer did some oiling to smooth action of pump.after one month there is leakage problem is started when i power on machine all powder drain out & machine run with only water.some time powder not mix with water it directly go to drain pump,machine only run with water.also the knob rotating is not working properly..Again engineer attended call & said we will change pump assembly from last 10days they are not giving me solution.i think this model PUM 701 is faulty whirlpool have to think about it.i m so suffering
Ajit Email : [protected]@gmail.com