[Resolved]  Whirlpool - Refrigerator Model 250 - S — Freezer door dent

I had bought Whirlpool refrigerator model no. 250-S, serial no. INA[protected] from Malieakal Agencies, Kaduthururthy, Kottayam, Kerala on 25th Nov 2004.
The freezer door had dented inside at two locations, not due to mishandling but looks like it had been sucked inside due to temperature or pressure drop inside freezer, and is a manufacturing defect.
I had brought this problem to the attention of Customer Care at Thalayolaparampu, Kerala. The refrigerator is now with Customer Care to fix cooling problem, the job no. is JJ324.
Can you advise your Customer Care to look into and do what is necessary to rectify it.
Thanks
M.K.raveendran
Sarannya Bhavan
K.S.Puram
Kaduthuruthy, Kottayam
ph,[protected], [protected].
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Aug 14, 2020
Complaint marked as Resolved 
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Insufficient cooling.

I bought Whirlpool Elite Fridge Serial # INA[protected] on Nov.19, 2006, from Vivek & co., T.Nagar, Chennai.
The freezer section is cooling well.

The refrigerator section is not cooling properly. Milk and other food materials are getting spoiled very quickly, even though I have kept the thermostat at "high" position.

I called Whirlpoolon 05/06/2008. Next day a technician inspected the fridge and said nothing is wrong.
For this I had to pay an inspection charge of Rs.340.00.

A few days ago I posted a complaint in the Whirpool site. I had asked what is the working temperature to be obtained inside the refrigerator section under various ambient conditions.I requested a reply.
To date there has been no response.

Please ask Customer Care to remedy the problem.

K. Sheker, Flat 1-C, K.G. Palmlands, Lynnwood Avenue, Mahalingapuram, Chennai 600 034.
I have Whirlpool Double Door Refreigrator, from last 1 month it has stop cooling, i called whirlpool service center, showroom and many other places, but no action is taken yet, my personnel advice to people who ever read this article is, buying whirlpool is wastage of money, The company is hiring stars for advertiesment and selling third grade quality product, the sale should get stop, only then these guys will wake up and do some thing for people who have blocked their money in the called WHIRLPOOL.
hello sir:


I have bought a new whirlpool 220 ltr mindtree on 1/7/2008 in vasanth & co chennai(t- nager ) .i send to my native plase.. now the technision is come he is telling some what board problem.. they said we will give new fridge with in one week .. pls do the need full as soon as possible.


Regards
senthil kumar.R
[protected]

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