[Resolved]  Woodland Shoes — Bad quality and service of company

My Name is MOHD SAZID, i m Engineer in BHEL
I purchase a wood land shoes " GC 0112105 CAMEL 43 FOOTWEAR " at 09/01/10.
But with in a month I found that thestitching of one shoe is getting off…and shoe is not in condition to wear any more…
Please pay attention to this matter and take correct Action

With Regard
Mohd Sazid
[protected]

this is ragin i purchased wodland chapel frm kerala thrichur...after 6 months i washed chapel the leather came out...what should i do...is there any service center ...can change the leather ..now wn i wearing time smell is coming...i payed 2500rs.. This is my e mail address [protected]@yahoo.co.in my mob no is [protected]

Hi, I have purchased a woodland shoe, using it for few minutes makes my right leg to pain & unable to walk even. It is so poorly designed it is not soft on the leg. I stopped using it, only I can recommend not to buy this brand.

Christopher

Dear sir,
i had purchased woodland shoe from indore last year, & i had use it only two to three times & it looks totally new with no wear on sole from its bottom.But on 20.07.2010 while moving of 100 meter with this shoes i found that one of the sole from the shoe is completely come out due to failure in material.Please give the solution for this damaged.I am totally upset with this event, i had very faith in Woodland brand but due to this event my faith totally demolised.Please tell that where i would go for the solution.Presently i am in Bharuch-Gujarat.Wheather this shoe will replaced or not.
regards,
Kumar Vikram
43-Jai Vishal society,
Dahej Bypass road, bharuch-392001
Gujarat.Mob-[protected].
[protected]@gail.co.in

I purchased a pair of formal shoe from Chataniyapuri Woodland Showroom, after three
to four times used the sole completely detached from the stitching side, it is totally
company defect. I complained the Woodland Showroom Abids, Hyd. they suggest
change the new sole instead of old one. Please change my shoe, help in this matter.
with regards,
Syed Mohammed Mehdi
atique.[protected]@yahoo.co.in

WOODLAND — Poor quality and service

Hi,

I have been a woodland customer since last 9 years and the reason for being with woodland is its genuine leather quality, impressive design and excellent durability. I have enjoyed wearing woodland shoes for all these years until recently when I bought a new pair of shoes worth Rs 4995 from Aero Club, Shop No. GF-04, City Centre, DLF I.T. Park, Chandigarh on 03/Aug/2010.
Within a month, I found out that the sole got detached and the wrinkles on the shoes indicated as if shoes were years old. I had put across the matter to the shop representative on 09/Sep/2010 and he, analyzing the condition of the shoes, assured me that he would get the shoes replaced as soon as he could. I was also assured that I would be highly satisfied with the services.
I got a call from the shop today i.e. 21/Sep/2010 at 3:00pm telling me that they had received my shoes and I could come and collect the shoes. To my high dissatisfaction, I found out that the same shoes were shown to me with the glue pasted in the soles and shoes were polished. I was upset to see that the unacceptable wrinkles still existed on the shoes which mar the look of the shoes.

I understand that some wrinkles occur on the upper surface of the shoe but the ones on this pair of shoes are unacceptable. The color on the sides of the shoes has gone. It looks pale yellow. The shop representative told me that next time the shoes will be replaced but company has not replaced the pair this time which sounds un-understandable. He was also sorry about the fact that the shoes were not replaced and provided me with your contact email ID so that I can raise the matter to you.

Kindly look into the matter and have my shoes replaced or get me my money back. The repaired shoes(as they say) are with the shop representative. The request number is SM403 BRN.43.

Please oblige and respond at the earliest.

Thanks & Regards,
Gurpreet Singh
Contact:[protected]

Dear Sir,
This is to bring under kind notice that I am a regular customer of your woodland but I am facing stictching problem with the shoe which I have purchased on the very next day I have purchased two shoes from the woodland store and facing same problem with the two Please sort out this problem as soon as possible It feel very disappointment to me as I am facing such a problem with your shoe. I request you to sort out my problem.





Yogesh Baliyan
[protected]
Saharanpur

even we are also agree with this coz my jiju has not use the shoes but after 6 months automatically theirs sole same out

dear sir,
i bought a pair of woodland shoe 5 months ago which i have used only for 2 times. but one shoe's sloe is layering off.i have sent to the repair but the dealer refuse to take it then blaming us for the damage.this is pathetic you need to look in to it!
so here after i will not buy woodland i will tell my friends not to buy any of woodland's product.we are fed up with the service.
thank you

dear sir,
i am mr. rajni .m. patel gujarat
[protected]@yahoo.co.in
i m go to merage parti ant sudanly mi woodlend shoes broken .i sufeer wery bed condition and i m use shoes 2or 3time only .my con no [protected]
i had purchase wood land shoes from mubai (baider)near croma show room show room, ) artical no gc0124105 only 2 or 3 time i am useing that shoes the bukkle is bokken and am go to the store for repaing he said he will not repairing the shoes, there is no stock the buckle. am visiting the store 4 time. thre is no positive action. what can i do. my friend also face this problem. we are using only the wood land shoes. this is the first time. this type of mistake we thinking about ather brand shoes.
With hope of positive reply

Sir

I happended to me too.


please read and forward this copy this email and forward to as many friends as possible


Pls refere to my email below.



First of all the attitude and behaviour of the salesmen/worker or the shop is intolerable, as I wrote in previous email they asked me to bring shoes and they will send them for an expert opinion.



I visited the shop again, from the beginning they started saying that it is not a manufacturing fault, it is a fault from your side. I asked, if he is an expert and is that is a expert opinion? Yes, the man in the shop said `I am an expert’.



Only after a heated conversation they agreed to send them for an expert opinion.



Today ( 23/11/2010) I received a call from the Shop and they said it is not Manufacturing fault and I can collect the shoes from the shop.

When I asked for an written Copy of Expert opinion, they said that they cant provide and don’t have time to talk over phone for my complain.



My question is if an expert has examined the shoes and they are saying its not Manufacturing fault, than why are they avoiding and not giving anything in writing.



I bought the Woodland product on 8 October from “M/S AERO Club” (Address mentioned below) only as you can see the date of my previous email (8 november), I went to the shop at 4th of November, not even a month have gone by.



The shop keeper is acting just like that replace/repair cost will be imposed on them and the Woodland product is not a Original pair but they are selling fake one’s in the brand name of “Woodland” .



Repair Slip No. 345



Your dealer’s address is

M/S AERO Club

Woodland Store

Shop No. GL-19, Hari Nagar

Jail Road, New Delhi

India



Thanks



Darshan Suyal

Mob:




[protected][protected][protected][protected]

From: Darshan Suyal [mailto:darshan.[protected]@cii.in]
Sent: Monday, November 08, 2010 3:39 PM
To: '[protected]@woodlandworldwide.com'
Subject: re: Defect in Shoe



Sir



I purchased a pair of shoe (R1GC 00010A ASSR) from your dealer and within one week spots emerged on the upper part of the both shoes.

When I contacted the dealer he said it would go to experts in factory and it will take atleast 15-20 days.

What kind of service is this? For a shoe should I wait for 20 days for their expert opinion.



I request you to please replace my shoes and please don’t make me feel that if I have made a mistake purchasing your socalled quality product.



Your dealer’s address is

M/S AERO Club

Woodland Store

Shop No. GL-19, Hari Nagar

Jail Road, New Delhi

India



My Contact No. is deleted



Thanks



Darshan Suyal

Yes,

My self Munish Kumar, working as electrical engineer in Indian Oil Corporation ltd. in Panipat Refinery. I have puchased one pair of shoes (cost 2500/-)from woodland show room near Nehuru park, maodel town, Yamuna Nagar. After 3-4 month one show upper part got melted. Hardly I wear these shoes 10-12 times in parties. I goes to shop owner for repairing/replacing for that, he take my shoes and said that contact us after 15 days. When I came after 20 days the shop owner refuses and reply these shoes are not repairable and not to be changed. He uses rough lenguage and treated as me is guilty.
Woodland company is a reputated company and assure their customers for good service. But when I facing such problem I realise that I should never purchase Woodland Shoes.

Regards,
Munish Kumar
IOCL
[protected]

manufacturing deffection feeling imperfection in manufacture

WOODLAND — shoes complain, g-52777

i purchse shoes woodlan from pacific,g-52777(khaki) 43,date purchase 21/11/10

repair shoes opulent mall, date 26/01/11, shoes replacement request...............

am Rajaraman venkataramani, purchased woodlands brown shows from CBD Belapur, Navimumbai woodland showroom in 2008. Last one decade myself and wife is using only woodland shoes and chapels. Earlier we had loyal with BATA, when we got struck up with quality problem, switched over to Woodlands brand. But unfortunately my shoe had a problem with peeling o[censored]pper layer. Literally it's looking like footpath shoe. Nobody will say i am wearing woodland shoe. I purchased it for Rs.2400 in 2008. I approached your nearest dealer they told me that it could not be repaired, you have to by a new one. Just think about me, i am from middle class family, i could not afford to buy Rs.2400 shoe every two years once. i understand it didn't happened in my 10 years of association with woodland, but this time what i to do? to whom i have to approach for getting remedy? I have chapels also. which is nice. i feel there is a serious quality problem in this shoe.i hope so you will understand my problem. i don't have a bill. please help me in this regard.
Rajaraman venkataramani,
NaviMumbai,
[protected]

Dear Sir / Madam,
I would like to introduce myself that, I am one of your customer Anbalagan S. from chennai(Madras). Please find enclosed the constrains and behaviours about WOODLAND Shoes and pictorial representation in Pdf.file for your kind ref. and necessary needful.

Shoe Article No.: SM 737 12/2007
Color : Black
softy : SZ:42
1Pair foot wear; 27 cm.
MRP in INR : 3, 895/- Gents shoe

Mfg by M/S. A.Rehman Intl., 25 - F-, Industrial Area, Selaqui, Dehradoon(Uttaranchal)
Mkt by: M/S. Aero Club, 2163, Gurudwara Road, Karal Bagh, New Delhi - 5.

Purchased Location Address:
M/S. Sero Club (Woodland store), No.44/5, First Main Road, Gandhi Nagar, Adyar, Chennai-600020 Ph:[protected].

This has reference to the above said and i would like to bring to your kind notice that, i had pruchased one no. of shoe tentatively on 3rd week (or) 4th week of August 2008 in chennai(Madras).

I have been using this shoe only for certain important occassions, but in such situation i found the bottom of healing side and sole side started coming out but at that point of time i did nid not take it serieous, Due to my urgent needful i went to my nearest shoe clinic and shown my shoe then the technician put some nails as well as applied some pasting acoss the damaged portion by this way my urgent needful solved.

But the above said surgery not withstanding even for a week. Thereafter i went to the Purchased(Vendor) location in Chennai(Adyar) and i explained about the behaviours of shoes then Vendor had sent my shoe for service (approx: 15 days taken out for service).

But again the wondering is Vendor applied surgery also was supporting me for a week again shoe behaviour is same as above.

Once again i went to the purchased location in chennai(Adyar) and i had shown to one gentle man Mr. Saravanan and explained and i made a request and then he talked with his area sales manager and then they replied to me that, they are help less in this regard and alos i was informed by them to make a mail to customer care.

Kindly note note that, it is my hard earned money and i could not tolerate to see such a behaviours having spent such a huge money.

Hence kindly consider the above situation and do the need ful without any cost impliction in this regard. Since i trust about woodland shoes.

Your immediate action will make me comfort.

This is my Humble request.

Best Regards,
Anbalagan S.
Consultant Engineer,
m: +[protected],
t:[protected],
Chennai.
Tmail Nadu- 600 091
India.

Dear, Woodland Customer Support.
My Name is Emel -Kerala- Thrissur.680001.(I am regular Customer of Woodland last 4 Years & fully satisfied )
I Purchasing a woodlan shoe From AERO CLUB Shop no 25/479 Gokul Building M G Road, Opp Ramdas Theatre Thrissur Ph:[protected]. on 10-Jan-2011. Shoe Name; G 40777N CAMEL 41 FOOTWEAR.Paid Amount is Rs, 2595

My Problem is left shoe inside the sole sliping from the platform And very discomfort for walking.We Report to thrissur Dealer, They confirmed after 3 days this is Manufacture Defect).And offred Replacement.The failed part forwarding to delhi through Dearler.After 18 days i recevied new shoe, But the same complanit comes on the new shoe (Left only).What is this??.i am totaly DISSATISFY.Please do the needfull and valuable advice.
Regards, Emel Ph [protected] [protected]@gmail.com

dear sir / madam,
I had purchased a shoes from agra, & my shoe model no G[protected] and it's pesting geting off within two days then i gave shoes in "ambedkar road woodland showroom, ghaziabad " for repairing & they gave me shoes after some day after repaered, but after some days same problem i founded in my shoes.i also fouded same problem in my shoes 5 to 6 times in next 5 months. so please help me.. MY CONTACT NO. IS [protected].

i am trying search woodland shoes size 5 the smallest size in u r compani plz help me my email id [protected]@yahoo.co.in my feet size is 9inch plz help me to get woodland shoes.

this is sarthak,
i purchased woodland sandals from jalandhar's woodland showroom on 5th january, 2011 and within 3 months their sole got worn out i.e one of the sandal's sole got cracked. Due to which i claimed it for repairing both at jalandhar nd delhi as they are in warranty period and now they are sayin ""they cant be repaired therefore, u can take 50% of the amount""...

It is best to buy any cheap local brand that would last for anywhere between 6 months to a year. One can easily buy a couple of those and use them for a few years for the money that would otherwise be spent on an expensive good-for-nothing branded pair. The days of good quality and durability are gone. These days it is all "use and throw". Why the premium then?

Please pay attention to this matter and take correct Action

thanking you,
sarthak
<satox.[protected]@gmail.com>