[Resolved] www.bajaao.com — Non performance of service | |||
Dear Bajaao team, You claim to have sent me my guitar on the last monday 20/10 but i dont think so. When I try to track down the guitar's consigment number D04022287 , the site says, "The consignment does NOT exist." Please note that every other consignment, from D04022280 till D04022295 exist and is dispatched. It shows that they are en route. ONLY mine appears not to exist. When I called DTDC nagpur , they also said that my consignment DOESNT exist. Similar response was met when I contacted DTDC Andheri Nagardas road. They say that they dont know about any such consignment. Moreover, the Internet seems to be crawling with people that say that you havent shipped their guitar even after months of payment.( just google 'bajaao fraud') . Your facebook page also shows people expressing similar discontent. When I try to contact you constantly, you do not accept my calls . It seems obvious that some fishy business is going on here. Now I have decided to wait for 2 more days for my guitar. After that , I will contact my local law enforcement authorities , consumer forum and so also , police stations in your area. A copy of this email is also being posted on www.consumercomplaints.com. I now realize it was a mistake doing business with you guys. But I intend to GET what I paid for , or at least , My Money back , ASAP thanking you, Mangesh Nanoti Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I have a similar experience. This website is a big fraud. They have taken the payment and never delivered the goods. And as pointed out they never provide any update nor pick up the calls. Should initiate a chain mail informing people about this fraud.
Reply
I think this website and their business is a scam. I called them many times to enquire about a product but no one ever picks up a call. When i send a request about confirmation of availability of product, there is no response. I just get an automated reply saying that one of the representatives will get in touch with in 24 hrs. But no one ever calls. Customer service is zero. I am sure they are only interested in grabbing our money. I can vouch that they will definitely not ship our product. I don't know how this website is surviving for so long. We should immediately complain and bring this shady business down before more innocent people are harassed and lose their money
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323/324 Laxmi Plaza, Bldg 9, Laxmi Industrial Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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