[Resolved]  www.Freecharge.com — money deducted but not recharged

Address:New Delhi, Delhi

hi tried recharging my mobile today, phone no: +91 [protected]
user id malhotra.[protected]@gmail.com

via master card(punjab national bank atm) the money has been deducted but no recharge has been done by them

also they dont have any telephone number listed on their website to contact for customer support and i have not recieved any order no. of this transaction.

regards

rahul malhotra
contact no. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2016
Complaint marked as Resolved 
Verified Support
Mar 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Greetings from Freecharge.in

Refund against Order id: 12007854 has been successfully processed through our payment gateway. Request you to get in touch with your bank along with the Bank reference number: CCA12CFHW164

Assuring you of best services at all times.

For further queries feel free to write us at [protected]@freecharge.In or visit the below mentioned link in order to assist you.

http:/Support.Freecharge.In

Once you submit all the details, your query will be addressed with in 24 hrs.

Regards,
freecharge team
www.Freecharge.In
happy freecharging!!!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information