[Resolved] — badly misbehaviour by mr. pankaj devrani ICICI bank Delhi person

Dear Sir,

i am sanjay maini, working in pvt. organization as a sr. accouts officer in mussoorie. i have financed Honda eterno from your reputed bank (my loan ID No. ITDEH[protected]) and purchase from my local authorised dealer. my emi come every month for rs. 1412/- in my saving a/c and i am regular paying emi in time,running in dehra dun O.B.C. evening branch clock tower. problem is that your delhi collection branch person mr. pankaj dawrani called me that your cheque bounced on dt: 05.11.2007 so you have to pay bounced charges + emi then i told him that i am working in mussooriee just now, its not possible to me that i go to dehra dun but i told him by younger brother lives in dehra dun & i give him mobile no. of my younger brother he talked to him then he went to O.B.C. evening branch and find out the transaction had done by bank on 05.11.2007 no any single transaction done by my bank on 05.11.2007. the transaction have been done by my bank on 06.11.2007 but i don't know what they have done in my account that have been credited 1412/- emi & also debited for rs. 1412/- my younger brother asked from bank for this transaction done on 06.11.2007 then bankers says you come at 7'oclock today we will trace out the transaction voucher of particular day then tell you what is actually happening then my younger brother went to the ICICI dehradun main branch showed him the pass book their mr. pankaj sharma he saw my pass book & advised us after taking our mobile no. that we will find out delhi branch then call for for further proceedings. my younger brother come back after that your delhi collection branch person mr. pankaj dawrani called me up from [protected] phone no. i explain to him whats happening in dehra dun branch then he said you just now deposit the amount then i tell him i will find out from my bank they called up in the evening 7 o'clock then he say to me tomorrow what time you will go in the bank & talking very badly behaviour. really i am not satisfy with that person talking behavior he is not understanding to situation he talk to me very rudely way. i don't know what kind of person you have employed who doesn't know who to care the customers. its not my mistake for bounced the cheque & transaction has not been done on 05.11.2007. i request you to please take the action against the mr. pankaj dawrani collection person of icici bank. if you want any clarification from me then you can mail me on my email add : [protected] or call me my mobile no. [protected]. thank you & hope you will take the action against mr. pankaj dawrani.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


my truck R.C. no. UP 45 C 7247 and UP 45 C 8149 Siezed by your representative on 17.10.2008 at Allahabad and informed me by Mr. Ashish Puri manager Lucknow branch over fone and ordered me to deposit the full dues to release them.So on next day we met them with ready payment but they not recieved the same which is up to Rs. 400000/-. thereafter many times we met them but now they are saying that it will be deposited at Allahabad but when we will inform you then you have to go there not now. (Lucknow and Allahabad is about to 250 Km.from our residence). So in between we are bearing Freight loss as well as Interest on loan is also increasing. So I am requesting to you that please order them to release the truck as soon as possible after taking the payment if possible, just tomorrow.

Yours truly,
Smt. Jannutunnisha W/o Md. Nazeer
Sakrawal West. Tanda
Ambedkarnagar U.P.

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