[Resolved]  www.KyaZoonga.com — Refund of a failed transaction

Address:

Hyderabad, Andhra Pradesh

I sumedha mahajan, tried to book a ticket for Brayan Adam concert to be held in Hyderabad on 16 feb 2011. I paid through online SBI bank. The amount(1599) was deducted from my account but no ticket was booked and a error message came. The message was-"We are unable to process your request for the card details submitted. Please use another card or an alternative payment option to complete the transaction".
I tried calling kyazoonga website but i was always kept on waiting. I send them emails but no response came.I contacted Avenues India Pvt ltd, who are responsible for online payment to kyazoonga. They said that the transaction was complete and provided me order No. To this i told them about the error message and told that no tiket was booked.
So they told me that i should quote this order no to kyazoonga and they will make the refund( talked to Avenues India Pvt.Ltd on 14 feb 2011).

Its been over 2 weeks but no response came from kyazoonga.com
Kindly help

ref No for the failed transaction- IG40086997
Order No[protected]

Sumedha mahajan
[protected], [protected]
[protected]@gmail.com