[Resolved]  Sony — Such a big company cannot even provide duplicate bill

Address:

Vadodara, Gujarat

I have lost my Sony bills of Vaio E series. I have been asking for a duplicate copy of fill so i can get my laptop repaired. I have been doing follow from almost 7 months now i have been not getting any support. Sony being such a big company cannot help customer to provide a copy of bill.I had taken my laptop from E mall but the dealer saying that the series number is not matching. Emall Infotech Pvt. Ltd. Vadodara

Really pathetic service that they cannot provide customer copy of which for two years old laptop from their data base. I request some one to help and get me my bills at the earliest.

Laptop is two years old and with very less usage it got corrupted twice till now and has now a line in screen LED which is appearing. Pathetic experience when we don't get service after buying costly products.