[Resolved]  Sony S - Master DVD Home Theater — the set is not getting on

Address:Pondicherry, Puducherry

i was buy a sony s-master dvd home theater before 6 years .now its not getting on .so i contact sony service (sony max electronics) in pondicherry . the check it and say there is problem with power circuit board problem and they kept for 2days for service. after i went ask him to condition about my dvd they told you have to change all circuit board and it cost 19000 Rs.(even they did not open the set) But the new home theater cost is 16000 Rs. what i do. the sony customer service is very bad . if we can"t able to repair the system why we need to buy the sony product so i did not buy the sony product, and also even recommend for it .
Note:
i was check with local electronic shop they check and say there is problem with a transistor BI L16 that was not available market.the transister cost is Maximum.100Rs. only

So please think about the sony product before you buy it.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Regret the inconvenience caused. We will definitely look into your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.

For further communication, you can call us at[protected] or mail at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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