| Address: | 560076 | | Website: | www.confirmtkt.com |
We have booked 2 sleeper train tickets for an upcoming day from an app called 'confirmtkt', we have mentioned the option clearly & carefully 1 for side lower & another for side upper, when this app was showing 56 sleeper berths are available, money got deducted & we have got both the upper berth as a confirmed ticket.
As we wanted 1 lower berth, i immediately tried calling the no. Mentioned there in ‘help’ to check why this mistake happened but no response after several calls. I had to cancel those tickets coz i wanted 1 lower berth as mentioned & re-booked, again the app booked the same both upper berths,
This is not done, they are deducting the cancellation charges am fine with but without any pre-confirmation tickets are getting booked just like that, if you say only a few seats are available under rac or wl i can understand, but here this app is not having capability they are just cheating the customer by deducting the amount simply. Was this information helpful? | 
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