Confirmtkt — Not recieved full refund for Free cancellation

Website:www.confirmtkt.com

I have cancelled a ticket of pnr.[protected] On 13 May 2023 23:12 and Journey start time was May 15 2023 .9:15
My ticket fare was 505 and i only got refund of 315 even though i was opted for Free cancellation.

Last time when i called to customer care i got the reason as chart was prepared but i am not convinced that chart will get prepared prior to 34 hrs before train journey starts
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