Confirmtkt — Refund amount not credited

Address:

Natun para po nonachandan pukur Barrackpore, Beside Shyamal Bhoumick House

Dear Team,

31 July 2021 I had book 5 th railway ticket. But due to my grand mother passaway 1st August 2021 so we are not travell .

That's the reason cancels 5th ticket but 1 tickt refund instantly but 4 amount still know not getting amount .

Railway told us they are fund had been refunded but kindly check my bank account statement where not credited that amount.

10 working days has been over so I want clarification also refund my amount other wish I will mail to top labels also consumer forums, legal court, and grievance.

31st July 2021I had buying 5 railway ticket and canceled 10th August. But your organization had initiated at 11th of August 2021.

Every ticket details given below------

1. PNR: [protected] --- value 6886rs/-
2. PNR: [protected]---- value 11424rs/-
3.PNR: [protected] ----- value 2241rs/-
4.PNR: [protected] ---- value 6568 rs/-
5. PNR: [protected] ----- value 8732rs/-

One ticket value return amount 6568/-rs PNR: [protected].

But 4 ticket amount had not coming . ConfirmTkt told us they were refund all amount. Also they were customer care support team told me they are not responsible.

Last 3 days ago ConfirmTkt mail me want a bank statements where amount not credited, I had sent at same days.

Still not I am not getting amount .help me out how can I get my money .

I am waiting for your reply.

Thanking you
Shudhanshu Kumar Das
[protected].