Coolpad India — Touch is not working

Website: Googlechrome

I gave my mobile at servicecenter on25th november2016.my job sheet number is js[protected].plz send parts to service center.when will you send the parts.plz give information sir.i have warranty.i purchased on 19th september2016. Will you give another mobile (or) send the parts sir. My email is [protected]@gmail.com.sir will you provide another mobile sir.