[Resolved]  Country Club India — cancellation of agreement and club membership as per the sale agreement dt 25.12.2017 new club membership no cvbg2club246566

Address:500016
Website:[email protected]

To, date: 30.12.2017
The country club,
Central customer care,
4th floor, asian building,
Begumpet, hyderabad-500016.
E-mail id : [protected]@countryvacationsmail.com

From,
Vinay. V
Ph.[protected].
Email id : v. [protected]@sbi.co.in
New club membership no cvbg2club246566

I had already sent mail to above mentioned mail id of country vacations abt cancellation on 28/12/17 & 29/12/17
And by speed post also on 28/12/17

Dear sir,

Subject : cancellation of agreement and culb membership as per the sale agreement
Dt 25.12.2017 new club membership no cvbg2club246566

With reference to the above, i vinay v above mentioned address informing you kind self that i am submitting the letter for cancellation of agreement and cancellation of club membership (I. E. Discontinue of agreement) which was made by me at country vacations office at tumkur branch on 25.12.2017.
As per the terms and conditions mentioned in country vacations sale agreement page no 2 serial no 17 there is a cool off period of 10 days from the date of signing this agreement where in member can discontinue the agreement by paying a nominal administration charges of rs.3800/- to the company. Hence i submitting the request for cancellation of agreement and cancellation of club memebership bearing no cvbg2club246566 after deduction the nominal administration charges kindly refund of remaining amount to me which i had made down payment on 25.12.2017

Reasons for cancalleation is listed below:

On 25/12/2017 i was getting call frequently from the[protected] stating that you have been selected in lucky coupon which i had dropped in reliance trend tumkur informing to visit the country vacations office at tumkur branch and to collect the gift. Around 4 pm i visited the place as mentioned above with my family. After i visited the place the sales executive name ; javeed and vidya started explaining about the their holiday package with accommodations by showing the brouchers and all, for an hour by stating (Claiming) that you are one of the selected families for which we are providing the privileged offers at free of cost on eve of christmas festival without any amc charges in future for the life time club membership and and holiday package for 5 year they offered, for which you have to pay only
Rs 60, 000/- (Rupees. Sixty thousand only) today itself on eve of christmas festival.
Also they had stated (Claimed) that if you are using the holiday accommodations package mean that time you have to pay only the amc charges for holiday packages only for number of days you used the service are else no amc charges they had stated (Claimed) by the sales executive while explaining.

After that line manager named raghavendra, has approached us and with a document and taken signature on the documents with - out explaining the terms and conditions mention in the sale agreement document of country vacations by stating (Claiming) that this is only for formalities we are taking the signature for offering the club membership at free of cost without any amc charges and even they had not given the documents to see also just they did brain wash and taken signature and taken away and returned the copy of the document while leaving that place.

I have paid down payment rs.35, 000/- (Rs thirty five thousand rupees only) through my sbi credit card and also using saving bank debit card (I. E. I have paid rs.25, 000/- by sbi credit card and rs.10000/- from savings bank debit card on 25.12.2017) and i have just committed for the remaining amount of rs.25000/- on later date.

After returning home we verified the document copy which they had provided for me and read and found that they had miss-guided me and taken the membership with-out explaining the terms and conditions mentioned in the sale agreement document of country vacations and what the sale executive has explained is totally difference and opposite of what mentioned in sale agreement further i note that i am facing difficulties to arrange the remaining amount of rs25000./- till now i have not received any club membership card hence kindly block and cancel that card. Hence i will not remit the remaining amount to them since i am cancellation the membership as per the sale agreement terms and conditions of country vacations.

Hence as per the agreement there is cooling period of 10 days for which we can discontinue the agreement (Cancelled) by paying a nominal administration charges of rs 3800/- to the company
Hence i am submitting the letter for cancellation of agreement and cancellation of club membership.
Bearing no cvbg2club246566 after deduction the nominal administration charges.


Kindly refund of remaining amount after deducting nominal administration charges of rs 3800/- for agreement cancellation charges and return to me through cheque or demand draft for the above mention address which was paid by me on 25.12.2017.

Finally i am submitting this letter for cancellation of agreement and membership as per the terms and condition mention for cancellation in sales agreement page no 2 serial no 17 there is a cool off period of 10 days.

If not i will file a legal action against country vocations.

Thanking you,

Yours faithfully,

(Vinay. V)
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Jan 5, 2018
Complaint marked as Resolved 
Not resoloved
Country Club India customer support has been notified about the posted complaint.
Dec 30, 2017
Updated by VINAY V1412
Not resoloved
Dec 30, 2017
Updated by VINAY V1412
Still pending noboday has responded till date o have already send mail and letter to company
Complaint comments 

Comments

It's not resolved.i had send mail to [protected]@countryvacationsmail.com also and send letter also.kindly look in to and cancel nd refund the amount as early as possible.
I am also victim of country holiday vacation...complaint on this website is of no use as i have tried also. So, initiation has been taken by us (victims of country holiday vacation) by adding victims on whatsapp group so that we can file a case against these fraudulent activities of this company. My name is Amit Kumar Goyal [protected], Jaipur, Rajasthan. Please call me on this number. We are many persons of same/different issue and I am talking to all. We have to fight altogether legally because employees of this company are shameless with no ears and eyes. I have complaint about this company on PM office online and the complaint was forwarded to Rajasthan, Police Jaipur. I was called by police officer and took my statement on 01.01.2018 but police is not interested to do anything about this. Govt and police is not for common middle-class families like us. They listen but not do anything.

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