[Resolved]  Country Vacations — Country club vacations : fraud

Address:560037
Website:www.countryvacationsindia.com

Membership no: CVBG1TCLUB221286, Sarjapur, Bangalore
I got trapped by fraud country club people (country vacation) and lost 51172/- rupees on 1st June 2016 due to their fake promises. I received a call from them to collect free gift (bowl set, Dinner set and many more) from country club as one of the lucky member in a lottery which I had drop the coupon in Shopperstop, Bangalore.
When I reached there they told me to attend a presentation of 45-60 minutes before collecting the gift.
Their sales person (Nawas and Imran) wash my brain and convinced me to take member ship of country vacation by paying 50000/- rupees with their fake promises which are listed below. (Some fake promises I remember rest I forgot)

Even they didn’t allow me to take decision later because that offer was valid during that meeting on the same day.

Fake promises:
• First they told me you are one of lucky person in 100 people . we are giving this offer to you.
• We will give you 3 card (2 country club gold card. one for you and one for your spouse and 1 vacation card).
• That Vacation card is valid for 5 year and you can use it any club, resort and 4/5 star hotel (no charges only taxes)
Country club card is valid for lifetime and you can use it any country club resort / country vacations. No charges will be applied, only food charge is applied with 40% discount.
• 6 nights and 7 days of vacation yearly at any Country Vacation/Country Club resorts and hotel throughout India and world. it can also be extend upto 10 days
• Other than me, my wife and 2 kids, if I want to take any other couple, they will provide a separate room with nominal charges or if I am reducing my vacation days no need to pay anything .Pick up and drop from airport, bus stop, railway station are free, Car will be provided for sight seeing at free of cost and many more.
• Two PVR movie ticket will be given to you every month.
• Shopping malls coupons will be given to you.
• SPA coupon will be given to you.

• Big thing is they told they will convert credit card amount of 50000/- into 36 month EMI with 0% interest and no processing fee, so I take the membership thinking of I have to pay a less amount per month approx. 1000+/-, but after few days when I got the message from my HDFC Bank that EMI is converted for 12 month with 14% interest. So I have to pay 3800/- with interest 567/- rupees with service charge 79/- rupees per month.

So I called country club customer care also those sales person to convert it to 36 month EMI as per you had told me but they said once it converted it can’t be possible to convert again. I also asked them to cancel my membership as I can’t pay that huge amount per month, they told me there is no such policy for cancellation of membership.
• Even I asked them for the written statement about the facility what you guys had told me .They said all the bill details, EMI details, cards, coupons and letter will come to your home address and it will come from Hyderabad head office. But I haven’t got any vacation card, any PVR ticket, any Spa coupon, any shopping mall coupons till now. I also contact them many time but every time they are telling you will get in next few days.
• After login to country vacation there is a hidden annual charge of 5000/- which they haven’t told me at that time.
• I have 3 nights and 4 days holidays in my account, so I called them to book but they are telling they will call me next day.
• Even they haven’t give me any gift for why they had called me, saying that gift is finish now and we will send it to your address.
• I am always staying disturb due to all this reason, also I am not able to concentrate on my work due to such fake people who stole my money with fake promise.
• I also asked them to waived my EMI interest but no response from them.
• They swipe my card two times first 48672 rupees, second time 2500 rupees.
• I don’t need anything, as I am unable to pay that huge amount approx. 4400/- per month, I want to cancel my membership and want to get back my full money. please help me in this.
• I also have many email communication with them, If possible I can send it.
• It is not the problem of any one person not only me but also other person who are facing the same issue which I faced, because when I was going there to discuss about this one more guy I saw he also have the same problem, those people also converted his amount only for 12 month instead of 36 month.
• These are fake people under one roof. You can find many review in internet about the country club how they cheat people.
• I am thinking after doing so many cheating how they are still in the market.
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Aug 30, 2016
Complaint marked as Resolved 
Not resolved yet..mark it opened.
Country Vacations customer support has been notified about the posted complaint.
Jan 07, 2017
Updated by pankajpatra
My issue is not resolved, so i filed a complain in consumer court, bangalore.
Complaint comments 

Comments

I would like higher authorities to look into this scam & help people . There is no action, even I have posted . Still awaiting for refund. I have already raised an FIR.

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