[Resolved] Country Vacations — Cv-jp nagar, bangalore: cheated me by false promising and looted rs.75000 | |||||
I am cheated by Country Vacations, JP Nagar, Bangalore branch dated 10th of January 2016, initially they called my wife saying that, you won the prize and holiday gift voucher of 25000 Rs., come and collect with your spouse. when i went there they gave presentation for 1 hour by Mr.Satyaprakash (representative, mob:[protected]) and Mr. Vikram Sing (manager, mob:[protected]) they (offered me holiday package with nonsense false promises) as listed below. 1. Every year free stay for 6 nights 7 days nationally/international in 5 star hotel for 5 years. I can take up to 12 members without any extra charges. Where as while booking my first holiday, their representative Ms Rebecca told the package I have taken is 2nights 3days. And can not take other members for free. Even the legal document show 2 nights 3days but they still told sir its 6nights7days. 2. One time payment no other charges like AMC etc.. 3. Free candle night dinner every month without any extra charges 4. Free 3days international stay as a complimentary welcome pack 5. Facility of Resale holiday package at any time with same price. 6. Lifetime membership to two other chain of clubs. 7. And he agreed to compensate rs8000 paid in excess of HDFC card EMI, promised to give sodexo coupons They asked to sign agreement, agreement was not containing any of such benefits, On asking about it they said you will get all benefits details with welcome kit and membership card, 30 spa vouchers. all these benefits on the package of 75000Rs, I asked them to give me one day to think, but they pressurized and said this offer is valid for today only. they did not gave time. i blindly trusted them as they are MNC hotel. I paid total amount 75000 Rs using my HDFC card. Now while booking my first holiday the lady is asking extra money for additional members and says as per my package only 2nights and 3days are allowed not 6nights and 7 days. None of their numbers are reachable. Even their so called head office numbers just rings, nobody attends. Now i want to cancel my membership. I have already sent a mail as per the cooling off period of within 10 working days of membership. Ajay: [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Country Vacations customer support has been notified about the posted complaint. Verified Support Feb 02, 2016 Country Vacations Customer Care's response Dear Member,
Good afternoon! We have gone through your queries and understood that you have been not given full information. We condemned the word Fraud& Cheated used by yourself as the Company is very much genuine. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en
Members Feedback Click the link http://reviews.countryvacationsindia.com/
I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok& Singapore where you can opt for a holiday there too.
For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected]/67484444 .
Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership
Best Regards,
Response Team.
Country Club Hospitality and Holidays
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 4 Comments | |||||
Comments
Its a sense less response from Country Vacations customer care people. Feel very bad that this type of organizations still exists in spite of too many people cheated by them.
They are not bothered about the disturbances/ mental harassment given to their new/existing customers.
Country Vacations guys, its not the right way to cheat people openly.
They are not bothered about the disturbances/ mental harassment given to their new/existing customers.
Country Vacations guys, its not the right way to cheat people openly.
I was also cheated by Country Vacations, Sarjapura, Bangalore...
We have to lodge a complaint against them in police station in group 8 to 10 members.
My contact No.[protected]
We have to lodge a complaint against them in police station in group 8 to 10 members.
My contact No.[protected]
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
As i took membership with you two years back in Rajajinagar office near shankar mutt bus stop and i have utilized three holidays in country club property like Bandipur, Kodaikanal and Goa holidays were awesome and we enjoyed well.
In Bandipur we are enjoyed lot because of elephant safari and trekking and property is Good and environment with greenery.
Goa also it was awesome i went with my friends enjoyed a lot, specially when we having dinner in cafeteria live music concert was conducted and it was really feeling good.
Thanks and Regards,
Ravi Prakash
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