[Resolved] Country Vacations — False Marketing, Cancellation of membership

Yogesh YadavR

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I subscribed to Country vacations membership under a 90000 rupee fee back in 2012. While purchasing the membership i was promised a host of benefits such as a Karbonn tab, 2 extra vacations in addition to my existing 10 vacations and a lifetime club membership. There are only 2 clubs in Mumbai and their promise while selling the membership was that by 2014 mid they would have a dozen of them across the city. The vacations offer is complete cheating. There is no number to call and avail of a vacation, the website does not work, sometimes you receive a call from them and they dont have answers. Its a complete rip off and i need my money back. Recently, to my surprise, they have started calling 6 -8 times a day asking for maintenance fee. Although my contract stated that i would have to pay the same, i was assured that since i am also referring one of my friends to them, i will have lifetime free maintenance charges. Even if i get lifetime free maintenance charges, i dont need this membership after reading about this scam and want an immediate cancellation and refund of my membership amount.

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Complaint marked as Resolved

Country Vacations customer support has been notified about the posted complaint.

Oct 22, 2014

Updated by Yogesh YadavR No response received from country vacations yet

Nov 18, 2014

Updated by Yogesh YadavR HDFC Bank requested for a proof of cancellation request sent to Country vacations after the issue was raised to them. Sending a copy of this complaint to them today

Verified Support

Sep 18, 2015

Country Vacations Customer Care's response Dear Member, Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays