[Resolved]  Country Vacations — False promises and fraudulent activities

Address:

Pune, Maharashtra

Hi, I, Pradip V Kulkarni with membership # CVPU1CLUB190438 is going through an false commitment and fraudulent activities from your Pune off personals (to be specific- Mr. Hemant Salve, Country Club, Connaught bldg., Pune ). Following were the commitments given by Mr. Hemant Salve (Presumed to be Manager- Sales) while accepting me as a member and fee of Rs. 55000/- on 20th December, 2014 at Pune office. - Membership card for 2 (me and my wife) where we can enjoy the club membership for 1 year (With AMC charges from following year ) – Agreement done. - Free trip - Personal voucher to International destination (Thailand- 6N/7D) for 2 adult + 2 childs. - Free airfare tickets - To and Fro for 4 members ( 2 Adult+2 Childs) to Bangkok – This was mutual trust and verbal assurance given by Mr. Hemant Salve who insisted that he will be getting the vouchers and airfare yearly so that the same can be delivered to me as he might not be able to use it. This is the point on which I accepted the membership. Normally I was not interested earlier but since he assured me that this is one time opportunity and you should not miss it, blah, blah etc which motivated me to take the membership. I have been in contact with Mr. Hemant since February 2015 to arrange my trip as said by him during membership issue. He is just telling me to wait and watch but really nothing is happening (I also got my children’s passport ready for this trip). I have sent him several emails, WAPP messages but no reply. I did sudden visit to the office (March month) and had a discussion with him (Hemant) where he assured me that he will be sending an complimentary offer including voucher by email as I insisted him to give something in writing so that I will get assurance of the trip but still no emails, no message and nothing was received. NOTHING related to my assured trip is moving forward. Last month (April end), I again visited the office but he was not there and Mr. Raju was there and had a detailed discussion with him related to the matter. He told me that he can maximum avail the trip accommodation but regarding fare I need to have a talk with Hemant. After that tried to talk with Hemant on phone couple of times (today also called him) but he is telling he is Out, busy etc and will talk when he resumes office. I am REALLY frustrated with anger and pain as this is my(lower middle class) hard earned money and your people seems to be doing false promises and performing fraudulent activities. I have not used any club facility yet as I was not interested in it and also the clubs are far away from my place. I have just purchased the membership card for the sake of my Thailand trip which was assured by Mr. Hemant. I request YOU to please look into the matter seriously and do either of the following- 1) Please refund my membership fee of Rs. 55000/- as I have NOT used any club facility yet and also will not use henceforth. OR 2) Arrange my trip with accommodation and airfare to Bangkok as promised by Mr. Hemant. 3) Please provide any better solution if you have so that I can think of it. Awaiting for your speedy response. My account details: - Card No. # CVPU1CLUB190438 - Name: Pradip V Kulkarni - Email A/c: [protected]@yahoo.com - My cell no.: +91 [protected] Regards, Pradip Kulkarni