[Resolved]  Country Vacations — We were cheated with platinum package calling is by saying we got a free gift.

Address:500026
Website:www.countryvacationsindia.com

We were called by Raju ([protected]) from country vacations that we won second prize from Hyderabad Central Mall and received the gift worth of Rs. 35000/- and they gave us some presentations faking us for 3 hours with several options like free cars, pick ups, drops and booking before 10 days before the trip, and made us shell 2 lakh rupees for a Platinum membership card. Once the agreement is received it is having several loop holes. Date of the incident:- 24/12/2015 Membership # - CVHYD6BPCLUB30LB212997
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Complaint marked as Resolved 
Country Vacations customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2015
Country Vacations Customer Care's response
Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We condemned the word Fraud& Cheated used by yourself as the Company is very much genuine. We are sending more than 3000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.We are giving overall services to approx. 10 lakh members across the globe on a yearly basis in our all four verticals. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link https://play.google.com/store/apps/details?id=com.ccil&hl=en Members Feedback Click the link http://reviews.countryvacationsindia.com/ I am sure you must be very well aware that you and your family is part of Indian one the largest Clubbing, Holidays, Fitness and events company called Country Club Hospitality and holidays Ltd. We would like to inform you that we have more than 40 our own and franchisee property with in India and abroad to serve you. We would like to share you that we have now our presence in Malaysia, Bangkok& Singaporewhere you can opt for a holiday there too. For any further queries and grievances we request you to kindly visit our Hyderabad Customer care department and meet Customer Care Manager directly to resolve your issue at the earliest instead posting comments to the different authorities. Address: Country Club,Begumpet, Asian Building, Flat-403,4th Floor, Hyderabad-16 Contact numbers:[protected] For further any queries please login to our below mentioned portal link and give your complete membership details or you can call our central customer care on[protected]/67484444 . Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership Best Regards, Response Team. Country Club Hospitality and Holidays
Complaint comments 

Comments

hi I am a victim of CV, [protected]
I paid 1.9L, please contact me i[censored] r ready for police complaint.
Thanks for the response! I am extremely unhappy with the way this entire exercise has been approached by saying you got a gift and giving some fake presentations and promises and finally after 3 hours handling the agreement with so many discrepancies. Any reputed organization would not approach its customers in this fashion. Request you to cancel my registration and refund the money.

Thanks in advance,
Radhika

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