[Resolved] CPP Group India — cancelation of membership

sskjudo

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 625127

Sir i have cpp plan my sbi credit card. But last month i call cpp customer care and request to deactivate a my membership. But they are not take action. Then i call to sbi customer care and i ruquest cancel the cpp membership. But today 29.04.2019 cpp customer care officers call to my number. They told can"t deactivate the cpp membership. Becuase february 2019 renewal your premium automatically. When you finish your validity of premium then only we take deactivate request.

Was this information helpful?

No (0)

Yes (0)

Apr 29, 2019

Complaint marked as Resolved

No email received from there. they call from this no. 911246690311

CPP Group India customer support has been notified about the posted complaint.

Apr 29, 2019

Updated by sskjudo i loss all details of cpp protection plan.
my mail. id : [protected]@gmail.com
my mobile no ; [protected]

Apr 29, 2019

Updated by sskjudo cpp- debited amount from my decit card without my concern. They renew
premium without my permission. i ask why you renew premium without my permission. But they told we send a email address ans send letter then only we renew your premium. But i haven"t received any letter and email to my mail id. and no phone calls from cpp groups. I want to take a action about this complaint, and also refund my amount. I got more stress from this incident. cpp customer care officers also not behave decenly. need neceswsarty action please. Other wise i register a case in consumer protection court. and i need compensation for this error.
By. s.sivakumar
[protected]
[protected]@gmail.com

Verified Support

May 06, 2019

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 30/04/2019 for your membership IA3730189.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team