[Resolved] CPP Group India — cpp membership fraudulent practice | |||
Dear sir This is to complain about the cpp, they are a total fraudulent practice based company one the first instance they made a policy of mine from date 23 aug 2018 to 23 aug 2019, policy nu ia 982013. I came to know about this later since i am a civil servant posted in uttrakhand and was very busy to check my credit card statement, i objected to them but they said that we will not renew it next time and that without my consent they will never do such a thing but i was shocked to see again today morning they had renewed it for the next one year, i did not receive any email, postal communication or mobile call regarding this renewal, this is a serious issue and i would want to warn this company that i would escalate this matter to the concerned ombudsman and the pmo grievance cell. This is totally unethical on their part, i even called the call centre and they too offered to refund 1000 as part payment but my point is why would they cut the remaining amount due to no fault from my side. I asked the executive that if they had ordered a pizza last month then would the pizza company send another pizza and deduct bill from their credit card thinking suo motto that the gentleman would want to have pizza. This is totally ridiculous. If a person like me can be taken for a ride then imagine the plight of an ordinary indian citizen at this company hands Kindly refund entire amount in my credit card Regards Dr c. Agarwal Dehradun uttrakhand Was this information helpful? | |||
Nov 21, 2019 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Sep 26, 2019 CPP Group India Customer Care's response Dear Customer, Request you to please share your CPP membership number and contact details. This will help us in resolving your query. Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards, CPP Team Verified Support Oct 14, 2019 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 14/10/2018 for your membership IA4982013. We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team | |||
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