[Resolved] CPP Group India — insurance claim for samsung mobile no: req id sr10169401 & policy no:im1081740 & claim no:3596804 inbox x

muthuselvam m

from Chengalpattu, Tamil Nadu

Address:

Madurai, Tamil Nadu

Dear Sir,

my mobile was damaged on april 2018 in this regarding i have contact through toll free number as per their instruction i have sent hard copy documents for claiming of insurance registered post on 27.04.2018 which was received by you that status shown in post office website as received.The registered post number is RT[protected]N dated on 27.04.2018 and then i followed the status of the insurance claim with local bajaj loan Executives Mr.Kamal working at madurai.He is told your documents are not received in gurgaon the manager told like this.My Insurance Samsung Mobile Insurance Claim Req ID SR10169401 & Policy No:IM1081740 & Claim No:3596804.Kindly look into the matter and expect the answer within 15 days from the date of this mail or otherwise i will file suit against your company for claiming of insurance.If any doucment need inform me through mail and mobile No:[protected].Till date i am not received insurance claim i do not know the position of the insurance.

Thanks & Regards

M.Muthuselvam.
[protected]

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Oct 19, 2018

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 17/09/2018 for your membership IM1081740.

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team