[Resolved]  CPP Group India — It's Been 30 Days and Still Membership Refund Not Received

Address:CPP Assistance Services Pvt. Ltd. Ground Floor, Wing A, Golf View Corporate Tower – A, Golf Course Rd., Sector 42, Gurgaon 122002, Haryana, India

Hi, This is Hurbada Bharat Shankarlal from Rajkot, Gujarat.

My CPP Membership ID is: IA8623574
My registered email id on this website: [protected]@gmail.com
My Registered mobile number is:[protected]
The renewal date/amount deduction date is 28th Dec 2020
Amount deducted: 2499
Membership Cancelled date: 31st Dec 2020 by calling them

On Dec 28th, 2020 My CPP membership was activated automatically without asking me or my approval with the amount of Rs.2499/- then I checked the SBI card mobile application and seen the entry of 2499 Debited from my sbi card and I just shocked because this service is useless for me and I didn't want to renew it or activate it. So, I call CPP customer care on 31st Dec 2020 and told them to cancel my membership and they have cancelled and told me that I am eligible for a full refund of 2499 in next 7 business working days.

Now, the game begins from here, I am writing on[protected] Still didn't receive any refund of 2499 in my SBI credit card.

For this issue, I have called them so many times and every time they told that wait for somedays, wait for somedays.

Could you please help me get my refund from this fraud company?
I will be really appreciated if you someone help me to get my refund on SBI creditcard.

They are not doing any job, they just sit on a chair and receiving calls from customers and telling them to wait and doing nothing.

I am bored now from this type of company or peoples.

Thanks & Regards,
Bharat
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2021
Complaint marked as Resolved 
Resolved!
CPP Group India customer support has been notified about the posted complaint.
Jan 28, 2021
Updated by Bharat_Bhanushali
Still, they are unclear about this issue.
Verified Support
Feb 01, 2021
CPP Group India Customer Care's response
Dear Customer,

We hope your query related to CPP has been successfully resolved.

Regards
CPP Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CPP Group India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    87%
    Complaints
    463
    Pending
    45
    Resolved
    391
    CPP Group India Phone
    +91 92 1244 4000
    CPP Group India Address
    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
    View all CPP Group India contact information