[Resolved] CPP Group India — money deducted for membership without permission | |||
I was offered cpp membership along with my sbi credit card. My cpp membership was due for renewal on 31st july 2020. My cpp membership number was ia4867982. I didn't wanted to continue the cpp membership further. But the cpp membership was automatically renewed withous being informed to me and the membership amount of 2499 rs was deducted from my sbi credit card account on 7th august 2020. Then i had applied for the cancellation of my cpp membership. My cpp membership has been cancelled on 12th august 2020. I was told that your membership amount of rs. 2499 will be refunded in the credit card account within 7 days. But the amount has not been refunded yet. I called cpp india customer care services multiple times but they are saying that the amount has already been refunded. Kindly do the needful. Thank you. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Aug 26, 2020 Updated by Sharad Garudkar CPP Group India — Money deducted for Membership without permissionSharad Garudkar on Aug 26, 2020 Mark as Resolved I was offered CPP membership along with my SBI credit card. My CPP membership was due for renewal on 31st July 2020. My CPP membership number was IA4867982. I didn't wanted to continue the CPP membership further. But the CPP membership was automatically renewed withous being informed to me and the membership amount of 2499 Rs was deducted from my SBI credit card account on 7th August 2020. Then I had applied for the cancellation of my CPP membership. My CPP membership has been cancelled on 12th August 2020. I was told that your membership amount of Rs. 2499 will be refunded in the credit card account within 7 days. But the amount has not been refunded yet. I called CPP India customer care services multiple times but they are saying that the amount has already been refunded. But I haven't received any refund till date. Kindly do the needful. Thank you.  Verified Support Sep 03, 2020 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on Sep 1’20. We hop your query related to CPP has been successfully resolved. Regards CPP Team Verified Support Oct 01, 2020 CPP Group India Customer Care's response Dear Customer, We hope your query related to CPP has been successfully resolved. Regards, CPP Team | |||
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+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
View all CPP Group India contact information
-Regards,
Dr. Sharad Garudkar
CPP Membership no. IA4867982
[protected]@gmail.com
Mob. No. [protected].
This communication is with reference to our discussion on Oct 7’10.
We hope your query related to CPP has been successfully resolved.
Regards
CPP Team