[Resolved] CPP Group India — RECPP Reversal SBI card No [protected] | |||
R Dear Mr Puri Iam really surprised why SBI is ignoring my request and just putting un necessy burden on my financial condition for no reason. I applied for SBI Card based on request at BPCL petrol pump and I got enrolled and specifically told SBI service are not good at all he insisted no sir now things has improved a lot you wouldn't face any issue I assure. I got enrolled and and got card as per procedure but iam surprised I got my first statement in which Annual charges which I agree to pay but card protection charges which is not at all opted by me but statement mention. I tried contacting customer care but due to COVID no option was available then I tried Online still no option but some I did no response then I wrote mail no response then got some I'd I searched and request pls reverse the CPP which is not opted by me. Once fine day I got call from CPP Gurgaon sir u have raised compliant for CPP plan I told yes he told we can't reverse we can give u discount 50% I told thanks for your offer I need reversal he discontinued call now j got new statemen which should 50% discount on and late payment charges. I have made ny committed paymnet of annual charged in first bill only leaving CPP charges. Now I getting SMS for making the paymnet else your SIBEL score will go down this kind of threatened I getting. Once again I request SBI card and CPP etc etc kindly reverse and waiveoff all the charges else I will go to consumers court and register complaint. It's all my hard end money and during this COVID banks are giving mortarium and you bank is killing me. You can check by SIBEL accouy having various bank card payment and think. But you bank giving me mental troma for nonreason iam getting mentally disturbed. Pls reply accordingly Attaching reference for your ready reference. Regards Sudheer Bhardwaj mob no [protected] Was this information helpful? | |||
Complaint marked as Resolved
"CPP Group India" customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. CPP Group India customer support has been notified about the posted complaint. Verified Support Aug 14, 2020 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on Aug 12’20 for your CPP membership IA9212662. We hope your query related to CPP has been successfully resolved. Regards CPP Team | |||
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