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Cred Complaints & Reviews

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Last updated Mar 31, 2024
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Cred reviews & complaints page 3

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A
Abhi5hekk
from Aurangabad, Bihar
Nov 9, 2023
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CRED app was not credited my amount in ICICI credit card

I have made a transactions on 1st November 2023 in which payment of Rs.47658 on 1st November 2023 through CRED app for my ICICI credit card is not credited. Payment has been made from my ICICI savings account using UPI via CRED app - Till today 09.11.2023, it is NOT credited to my Credit card.

Amount - 47658
ORDER ID - Q96Z3DDL1X2
UTR Number - AXNFC[protected]
Transaction Type- UPI via CRED

I...
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Preeti Agarwal Maheshwari
from Delhi, Delhi
Nov 4, 2023
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Money deducted but payment failed.

My name is Preeti Agarwal and I have been using the CRED application. On the date of 29.10.23, I made a payment towards PJP cinema. Although the amount was deducted from my account, but receiver does not receive the amount., and amount not credited in my bank account.

I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my bank account.

Thank you for your...
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R
Rahul112X
from Kolkata, West Bengal
Nov 1, 2023
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Urgent Payment Issue No Resolution in Sight

I am writing to express my deep dissatisfaction with a recent transaction I initiated through the Cred platform. On October 30, 2023, I initiated a credit card payment amounting to INR 1, 81, 000 using Cred's services. Unfortunately, the payment has not been processed as of November 1, 2023.

I was prompted to seek a refund of the amount due to this delay, but to my dismay, Cred informed me that there is a technical issue preventing...
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P
Pawan.l.shinde
from Jalgaon, Maharashtra
Nov 1, 2023
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Regarding about credit card payment

Address:Shirpur kanala Road RMS colony near ganpati super mart behind ganpati temple bhusawal, Dist- Jalgaon, State- Maharashtra

My name is Pawan Laxman Shinde, and I have been using the CRED application. On the date of 21.09.23, I made a payment towards my credit card. Although the amount was deducted from my account, the credit card payment is still pending, and the amount has not been credited to my credit card account.

I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my credit card account.br...
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S
Sanjay101206
from Barhi, Madhya Pradesh
Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment

Address:VILL- GARHI JHANJARA, PANCHI GUJJRAN

Dear sir,
maine cred application se credit card kli payment ki thi jiska amount 4991/- or dated[protected] thi. But wo apyment abhi tak credit mein show nhi hui or na hi refund aayi h . Maine iske liye cred walo ko compaint ki to unhone muje utr no. Payment mode dekr kha ki bank mein ja kr pta kro or bank m jb complaint ki to wo khte h ki unki tarf se payment cred ko ho chuki hai ab wo btaynge ki paymnet kahan hui h agar unhone sahi...
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M
Maheshwaran Mayilvaganam
from Chennai, Tamil Nadu
Oct 29, 2023
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Fraudulent transaction by CRED(Dreamplug technologi pvt ltd)

Address:No 110, chennai

Dear sir,
There was a un authorized transection done by CRED with my SBI Bank credit card payment without my permission. Money deducted from my account rupees 1167.00 on 26/09/2023. My Payment is deducted through CRED IN for rupees of 1167.00rupees on 26/09/2023.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167.00

Refrences-Attached Gmail screenshot.
br...
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M
Maheshwaran Mayilvaganam
from Chennai, Tamil Nadu
Oct 29, 2023
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CRED(Dreamplug technologi pvt ltd) Fraudulent transaction

Address:No 110, Velachery

Dear sir,

There was a un authorized transection has done by CRED from my Sbi Bank credit card on 26/09/2023. Money deducted from my account Rupees 1167 without my permission. My Payment is deducted through CRED IN for rupees of 1167 on 26/09/2026.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167. 00 rupees.

Refrences-Attached email screenshot. br...
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P
P BHANU PRASAD
Oct 24, 2023
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Mobile Recharge bill not updated

We initiated the Airtel prepaid payment of ₹155 to +91 [protected] on 21st Oct 2023, but the recharge was still not updated. But the amount was debited from my account. Please resolve this issue as soon as possible. I have waited till 24 hours to reflect the recharge.

Transaction ID
PU013294ZU4RWWGA6824...
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Dear CRED Support Team,

I recently made a payment through CRED for my credit card, and while the payment was debited from my account, the transaction ultimately failed on the CRED side. To my dismay, the refunded amount has been transferred to an unknown person's account.

I urgently request your assistance in resolving this issue. I need the refunded amount to be credited back to my account at the earliest....
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N
nikita2906
from Mumbai, Maharashtra
Oct 18, 2023
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Cashback

Received a flat Rs. 175/- cashback reward on recharging for VI from the rewards page on cred app.
I have made a legitimate transaction on the app. But the customer care is making up new reasons everytime to deny me the cashback....
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R
Romeio Raja
Oct 16, 2023
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Cashback not provided

Cred has not provided cashback as per the coupon applied on Zomato....
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B
bhaanu143
from Hyderabad, Telangana
Oct 11, 2023
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Inconvenience with rent pay transaction in cred

I have made a transaction on 04 October 2023 for an amount of 30486 rupees by using my kotak bank credit card with the help of rent pay option availed in cred app. i have made transaction using UPI id [protected]@axl,
it showed transaction is success and amount debited full at first but amount not credited to beneficiary, and status of transaction shows processing in cred app, i have tried to contact the customer service from cred...
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A
advbharatsin
Oct 9, 2023
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Refund on failed transaction

I did a upi transaction dated 25.09.2023 from cred app towards the advance payment of cred cash loan. however the money amounting to rs. 2723/- was deducted vide (ref no.[protected] but the transaction failed. i was expecting a refund for the transaction in 1-2 days since it was a upi transaction, however 7 days have passed but no result from bank end.

now after filing complaint with cred, they inform that vide utr no....
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S
saravanantbm
from Chennai, Tamil Nadu
Oct 8, 2023
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Payment debited but not paid to biller "TNEB"

Hi, I made electricity bill payment for TNEB through CRED app on January 8th for Rs. 4100. Payment not received by TNEB till date (October 8th) and not refunded by CRED either. Kindly help me get justice and my money back. Thank you...
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S
Susianandh
from Coimbatore, Tamil Nadu
Oct 3, 2023
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Account related

Address:Coimbatore

25th sep 2023 Rs.13180 transaction cred app used yesbank card to pay Education fees.27th sep 2023 transaction successful msg sent cred.but not credited institute account. institutions given statement 1 Oct 2023.....
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Address:Bangalore

I am writing to express my profound frustration and disappointment regarding my experience with the CRED app's support team. I am utterly dissatisfied with the way my issue has been handled, and despite my best efforts to resolve the matter, there has been no satisfactory resolution so far.

On 17 September, a refund request was initiated through the CRED app. Following this, I contacted the customer support team, expecting...
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K
kripatsk
Sep 25, 2023
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Unauthorized transaction in credit card

On 19th July 2023, an unauthorized debit of Rs. 2, 436 has been made to Dreamplug Technologies from my ICICI bank credit card. This has not been made by me. This has resulted in penalties, and the current outstanding amount is Rs. 3200.86. Kindly address is fraudulent issue and help me get a refund.

Thank you...
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R
Rahu1992
from Jiaganj Azimganj, West Bengal
Sep 20, 2023
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Didn't get refund money

I have paid my credit card bill by cred app Rs 121000. Payment was failed. But didn't get refund money....
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D
dhirinift
Sep 18, 2023
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Payment lies

Dear Cred,

As per our last discussion, you were supposed to either clear my overdue amount of my HDFC credit card payment of Rs.54, 459/- or to make refund of Rs.54, 495/- + overdue charge in my source payment account within 48hrs.
but neither you have settled my failed transaction nor you have make any refund. I have cross checked with my credit card bank official and they clearly said they have not received any payment...
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I ordered 2 products from EUME through CRED app. One product was delivered - Toilet kit. The other product (back pack) was not delivered. I noticed in the app that the product marked as delivered was the backpack while the toilet kit was marked as not delivered. I raised a complaint through the app on 22nd August (details in the trailing mail with screenshot). I also attached a photo of the product which was delivered to ensure that my issue...
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