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Cred Complaints & Reviews

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Updated: Nov 18, 2025
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Cred reviews & complaints page 3

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S
Sharansamyvel
Dec 29, 2023
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Registered mobile number - [protected]
Email id - [protected]@gmail.com

50000 payment on my credit card not credited to my bank account
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    H
    hkevlani
    Dec 26, 2023
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    CRED is denying to give me refund against ARN no :[protected].
    I have been following up with them since 15-Nov-2023.
    This refund they have received from HDFC life policy of my wife Darshna chetwani
    Refund attached screen shot for details
    +1 photos
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      R
      Raghv8737
      Dec 25, 2023
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      Address: Axis bank

      My payment was not received by the concerned bank.
      Order Id- P5EJLJ242E5J

      utr[protected]
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        D
        Devsim19
        Dec 17, 2023
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        Hi make a payment as on 7 Dec for rs 2500 it's seems failed it's 10 days above refund not initiate i will share screenshot attachment of transaction I'd plz chk and resolve this
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          O
          omLokhande
          from Visakhapatnam, Andhra Pradesh
          Dec 12, 2023
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          Address: INS VIRBAHU , near naval dockyard , Visakhapatnam -530014
          Website: CRED APPLICATION

          I Omkar Lokhande done the recharge amount of 2999.00 rs through CRED app towards airtel prepaid recharge( mob number -[protected])and having the transaction id PU013331MS6SZUU78116 dated 27 Nov 23 and order id VQ5038L922LX. The amount has been debited from my account having account number [protected] and having transaction/ Ref id[protected]. The recharge was not done by the Third party app that is CRED and they refused to do the refund and told me that they have raised concern to the internal team of CRED and they will solve the issue accordingly but i want the refund with the interest from 27 Nov 23 and upto the case resolve time period. I have also registered a complaint CRED help portal having Ticket no 10670137
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            J
            Jenil Kikani
            from Thane, Maharashtra
            Dec 8, 2023
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            Cred Pay UPI amount debited but the merchant did not receive the amount

            Why the amount is credited into Google pay account instead merchant account. reverse the amount asap.

            Transaction Details Payer Details :

            Transaction Status : SUCCESS Payer UPI ID : [protected]@axisb
            Transaction Amount : 80763 Payer Mobile Number : 9.19921E+11
            Transaction Date & Time : [protected]:00:13 Payer Account Number & IFSC : [protected] & HDFC0000542
            Response...
            +1 photos
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            R
            Rajendraritu
            from Mumbai, Maharashtra
            Dec 8, 2023
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            Address: hospet

            Dear Sir,

            Please revers the Last Transaction of Rs.30997.00 Transaction no.[protected]

            Transaction done from HDFC Bank Transaction ID:[protected]

            Regards,
            Rajendra prasad S
            [protected]
            [protected]
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              A
              anonymity2
              from Bengaluru, Karnataka
              Dec 7, 2023
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              Address: Bangalore

              They Delayed My Credit Card Payment (Order ID WR4VVO5VJ4) Which I Made By UPI And I Was Charged Hefty Late Payment And Interest Charges Amount To Rs 9302.98 From My Bank. As Per CREDs Policy They Are Supposed To Refund All The Late And Interest Payment Charges To Me Since It's They're Fault But They Have Been Taking Me On A Ride For Months Asking For Written Statement From The Bank And What Not. Even After Providing All Proofs They Are Not Willing To Refund Me The Charges.
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                S
                suri@009
                from Bengaluru, Karnataka
                Dec 6, 2023
                Dec 6, 2023
                This thread was updated on Dec 6, 2023
                Resolved
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                Resolved

                Amount is debited from my account and its not refunded

                Hi Team,

                I have done payment for Bank of Baroda on Dec 3 amount of Rs 75823, 86 . Order ID : LP624JQ3NE .Here amount is debited from my account and it’s got failed, But refund is initiated and it’s not credited to my account . Please check and update soon .

                Regards,
                Suresh Yadav...
                +1 photos
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                O
                omLokhande
                from Visakhapatnam, Andhra Pradesh
                Nov 29, 2023
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                Address: INS VIRBAHU, NEAR NAVAL DOCKYARD, VISAKHAPATNAM 530014
                Website: CRED APPLICATION

                I Omkar Lokhande done the recharge amount of 2999.00 rs through CRED app towards airtel prepaid recharge and having the transaction id PU013331MS6SZUU78116 dated 27 Nov 23 and order id VQ5038L922LX. The amount has been debited from my account having account number [protected] and having transaction/ Ref id[protected]. The recharge was not done by the Third party app that is CRED and they refused to do the refund and told me that they have raised concern to the internal team of CRED and they will solve the issue accordingly but i want the refund with the interest from 27 Nov 23 and upto the case resolve time period. I have also registered a complaint CRED help portal having Ticket no 10670137
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                  K
                  Kamal vashisht
                  Nov 29, 2023
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                  Maine credit card ka bill jama Kiya ... Account se 77000 rs kat Gaye par par bill jama nahi hua
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                    A
                    Ashwin A
                    from Bengaluru, Karnataka
                    Nov 22, 2023
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                    Resolved

                    Two Wheeler Insurance Not Issued From Past One Month

                    Address: No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore - 560038 (Opposite Cult Fit, Hal 1st Stage)

                    ICICILombard Policy for two wheller brought from CRED. But durle to a glitch I am not able to update the KYC and the option to update the KYC till now not available in the app. From Oct 26 2023 sent multiple mail and all the required documents for KYC, till today Nov 22 2023 no reply and the policy not issues. When placing a call through app, the executive informs they ate from Credict Crad department and could not help me. Attaching all...
                    +21 photos
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                    A
                    Ashwin A
                    from Bengaluru, Karnataka
                    Nov 22, 2023
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                    Resolved

                    Address: No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore - 560038 (Opposite Cult Fit, Hal 1st Stage)

                    Have taken a two wheller Insurance From CRED platform. The Insurance provider was ICICILombard. Due to a glitch in app I was and I am not able to update the KYC. Hence raised a issue and they asked me to send the Adhar Card for KYC. I brought the Insurance on Oct 26 2023 and sent all requested documents in mail but today it's Nov 22 2023 and still no updates from CRED and no replies to my multiple follow ups. When I do get a call from support they say we are from Credit Card department an can't help on this. No replies to any of my mail still now, attaching the xommunication below.
                    +8 photos
                    Nov 27, 2023
                    Complaint marked as Resolved 
                    After almost a month following up with Cred on mail, amount is refunded
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                      Y
                      ydvnl
                      from Mumbai, Maharashtra
                      Nov 13, 2023
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                      Resolved

                      Address: B6, 602, RUTU ENCLAVES, GHODBUNDER ROAD

                      Dear sir,
                      I have paid the credit card bill amount on dtd 8-11-23 vide utr no. IN6BT23110810DLH through CRED APP. against that we have paid below mention amount to Cred.
                      = 08 Nov 2023 My0vRRvgJ39PCe-RAZPCREDCLUB [protected] 08 Nov 2023 4, 097.00

                      But after 6 days that amount is not credited in amex card account (confirmed by Customer care).

                      request to resolve the issues as soon as possible and refund the amount.


                      Regards
                      Anil Yadav
                      Nov 13, 2023
                      Complaint marked as Resolved 
                      Dear Sir, Still Issue is not resolve. why it is showing resolve ????????????????????
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                        A
                        aprajita bagchi
                        from Bengaluru, Karnataka
                        Nov 13, 2023
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                        Numbers getting spread

                        - 13th September 2023. The number from Nua / Cred has got spread everywhere and now frausters are calling. Here is the name of the fraudster and she has two phone numbers and a group of women with her - [protected]. She calls herself as Chanchal Sharma.another number is [protected]
                        - Cred has a lot of startups connected to it. i did shopping using one of their connected startup Nua after getting a coupon after playing cred game.br...
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                        A
                        Abhi5hekk
                        from Aurangabad, Bihar
                        Nov 9, 2023
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                        I have made a transactions on 1st November 2023 in which payment of Rs.47658 on 1st November 2023 through CRED app for my ICICI credit card is not credited. Payment has been made from my ICICI savings account using UPI via CRED app - Till today 09.11.2023, it is NOT credited to my Credit card.

                        Amount - 47658
                        ORDER ID - Q96Z3DDL1X2
                        UTR Number - AXNFC[protected]
                        Transaction Type- UPI via CRED

                        I have contacted ICICI bank customer care they clearly stated that one payment with amount 47658 was not credited to CREDIT CARD and need to check with CRED support.

                        CRED App is still showing as payment successful and showing as fully paid in CRED app whereas the payment is not reflected in my ICICI Credit card statement. Support is very poor over mail or App. It is unnecessarily giving torture and restless to consumer's. Kindly do the needful either pay it to CREDIT Card account or refund it
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                          Preeti Agarwal Maheshwari
                          from Delhi, Delhi
                          Nov 4, 2023
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                          My name is Preeti Agarwal and I have been using the CRED application. On the date of 29.10.23, I made a payment towards PJP cinema. Although the amount was deducted from my account, but receiver does not receive the amount., and amount not credited in my bank account.

                          I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my bank account.

                          Thank you for your prompt attention to this matter.
                          Utr number is[protected]

                          Sincerely,
                          preeti agarwal
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                            R
                            Rahul112X
                            from Kolkata, West Bengal
                            Nov 1, 2023
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                            Urgent Payment Issue No Resolution in Sight

                            I am writing to express my deep dissatisfaction with a recent transaction I initiated through the Cred platform. On October 30, 2023, I initiated a credit card payment amounting to INR 1, 81, 000 using Cred's services. Unfortunately, the payment has not been processed as of November 1, 2023.

                            I was prompted to seek a refund of the amount due to this delay, but to my dismay, Cred informed me that there is a technical issue preventing...
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                            Pawan.l.shinde
                            from Jalgaon, Maharashtra
                            Nov 1, 2023
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                            Address: Shirpur kanala Road RMS colony near ganpati super mart behind ganpati temple bhusawal, Dist- Jalgaon, State- Maharashtra

                            My name is Pawan Laxman Shinde, and I have been using the CRED application. On the date of 21.09.23, I made a payment towards my credit card. Although the amount was deducted from my account, the credit card payment is still pending, and the amount has not been credited to my credit card account.

                            I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my credit card account.

                            Thank you for your prompt attention to this matter.

                            Sincerely,
                            Pawan Laxman Shinde
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                              S
                              Sanjay101206
                              from Barhi, Madhya Pradesh
                              Oct 31, 2023
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                              Resolved

                              Credit card payment

                              Address: VILL- GARHI JHANJARA, PANCHI GUJJRAN

                              Dear sir,
                              maine cred application se credit card kli payment ki thi jiska amount 4991/- or dated[protected] thi. But wo apyment abhi tak credit mein show nhi hui or na hi refund aayi h . Maine iske liye cred walo ko compaint ki to unhone muje utr no. Payment mode dekr kha ki bank mein ja kr pta kro or bank m jb complaint ki to wo khte h ki unki tarf se payment cred ko ho chuki hai ab wo btaynge ki paymnet kahan hui h agar unhone sahi...
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