Cred Complaints & Reviews

I would like to inform you that I had made a payment towards my RBL Credit Card through CRED App with an Amount of Rs. 12774.35/- on 10 March 2022 with Order ID-YNGXV3Y1WLN
CRED informed me that your payment towards RBL Credit Card successful and it will reflect in your Credit Card payment within 72 hrs . But still my RBL Credit Card payment statement pending with an interest of Rs.1770/- I informed CRED team 2-3 times at there official...

I have taken a Personal Loan from Cred App and foreclosed the Loan within 2.5 months by paying the amount in full. Cred App acknowledged the receipt of Foreclosure over mail on 01/09/2021 but till date they have not closed my loan on systems (Mail screenshot attached). They have been just giving assurances but they have not resolved the matter since over 6 months and even after exchanging over 150 mails in the same period.
Due to their...

Not sure how much payment not credit....

I took loan from cred cash of Rs 2500/- in July 2021. Which was suppose to Repay in August 2021. But when I tried repayment I got error. And i was not able to proceed with my payment. For this issue I wrote an email to cred. On which I got a reply from cred that they are working on it. I followed up multiple times with the Cred team but resolution. In November I got a call from cred team for due payment and then they offer me to pay Via IDFC...

We made two transaction on 12 Dec but they not paid to...

If payment as failed and amount as been debited from my account, then what is rocket science behind refunding immediate to......

I've taken a loan on CRED through their CRED cash option, and I pay every month manually before 2 days of my due date. When I did the same in month of July, though the money was debited and the app showed a notification saying my payment will be processed in a day or two, it took more than 2 weeks for the payment to process.

Meanwhile, my credit report of that month showed I was overdue for the loan taken from CRED and the...

Hi,

This is Nemish Mahendra, I have made the credit card payment of Rs. 46119.69 on 27-July-21. The Order ID is V119YV64ZE5Z and UTR is[protected].

The payment is not yet credited in the credit card and bank is charging penalty every day. It's a Indusind bank credit card and the last 4 digit is 5006.

My contact number is [protected] and my email Id is mahendra.[protected]@gmail.com...

Online transaction but I'm leaving now so please just refund my money back I will be there uyt...

I was signing up on cred and it asked me to enter email id and gave an option to tick whether i need to enable WhatsApp communication. It was not allowing me to go further and complete the sign up without giving it permission to enable WhatsApp communication. I was made forcefully accept the check box in order to complete the sign up. Later I received a message on WhatsApp that I have enabled the WhatsApp communication. I want to complaint...

Hi Team,

I made two times credit card payments.

First, I paid through the CRED third-party app. The amount was debited from my account but has not been reflected in my credit card balance.

So, I made a second payment through the Indian Bank app, which was successfully reflected.

Could you please help me with the status of the first payment?

Details of mine:
Account No:[protected]
Credit Card No:[protected]

Hi,

I’m Karthikeyan R, I’ve made payment of Rs.3244 to TNEB (Electricity Bill - Consumer ID[protected] today morning through CRED APP by using my kotak credit card on today (05/11/2024) 04:35am but twice the time amount was deducted from my credit card then I checked my credit card transaction history. It was deducted through CRED app only (Please refer attached screenshot) and I called my credit card customer care they also confirmed the same and they provided the transaction ID, based on these details I’ve identified 1st Transaction of INR 3244 timing is 04:37:26 and 2nd Transaction of INR 3244 timing is 04:37:48 within 22secs second transaction happened through CRED. Immediately I raised a 02nd transaction as a fraudulent transaction with my credit card customer care. I need a refund of my 02nd transaction INR 3244/-.

Transaction Details Provided by Kotak Customer Care
01st Transaction ID - [protected] - 04:37:26 AM
02nd Transaction ID - [protected] - 04:37:48 AM

Screenshot - Twice the time amount deducted by CRED

I have paid my Au Bank Credit Card bill (ending with 9945, due -5th Sept ) on 4th September. But Cred reversed the transaction on 5th September evening. I again paid it on same day 5th September but same as again reversed on 9th September. They were showing it paid and also asked me to not pay again so I didn't paid and now due to reverse of transaction AU bank is charging me late fees of Rs. 600+ GST.

I need to be repaid this late fees as it is not my fault. I already paid amount on time.

Hello,
I have paid my credit card dues through cred yesterday. Yesterday was my due date. Now, today I got a notification from cred that payment failed though the amount got deleted from my account (I have attended screenshot below). Now since yesterday was due date, from today onwards I will be charged interest because of negligence from cred. Why should I pay for Cred's mistake?

Dear Sir/Madam,

I am writing to file a formal complaint regarding a delayed prepaid recharge on CRED app . On 19/05/20244, I initiated a prepaid recharge transaction through the CRED mobile application for Rs.155. Despite completing the payment successfully, the recharge has not been processed on my prepaid account on time. Due to this delay I couldn't make calls for my emergency requirement.

I have attached evidence of the transaction, including screenshots of the payment confirmation and transaction ID for your reference. Additionally, I have tried reached out to CRED app's customer service multiple times via app to inquire about the status of the recharge. However, I was not able to reach

As a prepaid consumer, I am entitled to receive services within a reasonable time frame, which has not been met in this case. The delay in processing the recharge has caused inconvenience and time loss

Therefore, I kindly request the intervention of the consumer forum to investigate this matter and facilitate a prompt resolution. I seek either the immediate completion of refund or appropriate compensation for the delay and inconvenience caused. Please penalise the come for their technical issue/error

Thank you for your attention to this matter. I look forward to a swift resolution and your assistance in upholding consumer rights.

Sincerely,

Avinash S

I have taken Car insurance from cred for my Chevrolet Beat,

which I paid 3865, but vehicle model was wrongly updated in the document,

After contacting cred and insurer multiple times, they are not providing any proper resolution. and today insurer send a link for additional payment of 3338 rupees.

I already paid 3865 rupees as per the initial quote,

Which is not acceptable.

and for this you have taken almost a month !!!

Dear sir
I have received a damaged product of ajmal perfume and i have raise a request for return but vendor refused to take take return as per them quality check was done but whn i open the packet I noticed bottle was damaged and had send request with images for return but till date I am waiting for response from cred

There is payment of INR 19001 executed on April 6, 2024 but I do not recollect making such payment.

Can you please help me with recipient contact details urgently?

Transaction ID; VZVKQEJLXYL6EPX
upi txn ID:[protected]
Paid to : q[protected]@ybl

This is to inform you that yesterday i transferred an amount of Rs260000 to my card account, money is deducted from my account and not credited in my card accounts.
transfer Ref no[protected]GARDWPRG3 ON 22 APRIL 2024
phone no [protected]

I had made a transaction from cred of Rs. 80, 000 for surgery of my friend's father in 11th Oct, 2023. Yet, I didn't forget to make correct payments and my loan payment is on tract. But continuously cred is charging ECS payment of Rs. 500 additionally apart from the emi. They are not retaining my money also after updates and regular contact. Please make necessary actions regarding the ECS issue and kindly give back my money. I'm doing part time job to study and I can't afford such charges from my emi.