Cred Complaints & Reviews

I have paid my electricity bill through CRED UPI app on 4th of January 2024 at 02.23 pm. The payment is shown successful in the app.
This payment is not received by WBSEDCL, they have tried several times but not received it through BILLDESKX payment gateway but it's still pending, and they have informed me that the payment is not done. Though the amount is debited from my account on the same day of the payment but its not done.
I am not getting any support or help from CRED UPI app. Please do help and look into this matter. ASAP. Its urgent as my payment is overdue and I have to pay penalty if it's not done within time to WBSEDCL.
I am hereby attaching all the screenshot and communication.

Someone has used my tele no /cred account on cred to purchase goods worth Rs337.00 on delightful gourmets on delightful gourmet via lazypay on ...21-Jan 2024.
As I can see on your app... I have not made any such transaction on 21-01-24. Please look into the matter and take remedial action.
Dr Anup Khosla
Also please let me know your tele: helpline number.
Thanks
Dr Anup Khosla
Cell no. [protected]

I had paid through CRED APP of icici credit due payment balance of Rs.41, 200/- on 6 feb 2024 but it is still processing. Please do this as early as possible. this will effect of my credit score. do this needfull.

This i Roopesh Kumar P
[protected]
In Axis bank FlipKart Credit Card
I Make a 3 Payments, 2 from CRED App On 1 st feb 2024 Amount of 5000/- & 3391/- and 1 is from Paytm App amount of 5000/-
From cred app 3391/- deposited
and From Paytm app 5000/- deposited

1 more payment from Cred App 5000/- Till Not Deposited in Credit card Account

See below attachmants

Please Resolve my Problem

Respected sir,
I would like to inform you that my cred app is wasting my money on ECS and this was the second time they debited 450/- from my account. Currently my bank balance is insufficient and hoping for further enquiries regarding the same issue. Kindly inform me on the issue.

I had made a payment from cred to pay school fees of my sister, the amount got debited from my account, but after a week the school informed they never received the payment. when i went back on cred to check what happened, It showed the transaction had failed and the amount was credited back to my account. but i the amount has not been reflecting since past two months, I've been running around between bank and cred to find out where is the money gone. but unfortunately neither the bank (SBI) nor CRED is replying or resolving the issue

Dreamplug Technologies Pvt Ltd. has deducted the amount (2296 ₹) from my Citibank Credit Card without my consent. Let me know why you have deducted that amount and do the reversal ASAP.

The last 4 digits of my Citibank Credit card is xxxxxxxx6396.

By mistake I made a transaraction to other Account Please be hold on the Amount transfer to another Account

Transcration Id - 3DXL32GZE8R5

Hareesh.
[protected]

Dear Sir/Madam, My Name is ALIGINTI KARUNAKAR, i am a customer of ICICI Credit card. I did one mobile recharge transaction with Rs.666 for +91-[protected]-JIO Number, at that time the transaction is Failure. (By third-party transfer Dreamplug Technologi, Bangalore) through Cred app on[protected], with serial number:[protected]. After a few days I made a call to ICICI customer care, I requested them to refund my money Rs.666, on 13th December, 2023 Rs.666 credited (Interim charges) back to my account. Again on 1st January, 2024 Rs.666 is deducted from my credit card. After that again I called customer care, to refund my money. Without a successful transaction, why are you again deducting my money from my credit card? So, Please consider my request and do the needful for me. If you do not solve this problem, I will make a complaint to the ICICI Bank Ombudsman Committee.
Thanking you Sir/Madam
Yours Sincerely
Aliginti Karunakar
Ph:+91-[protected]
Mail Id: [protected]@gmail.com
AFTE THAT I GOT MESSAGE FROM CRED
Greetings from CRED!

We are pleased to inform you that RELIANCE JIO has confirmed the receipt of your MOBILE PREPAID payment of ₹666 with order ID PU013333TUMODYBF3577 made on 29 Nov 2023. We understand the importance of timely payments and are glad that the payment has been processed successfully. You can download the receipt for your successful transaction from the payment history section of our app.

If you are facing any further issues regarding this, we recommend you reach out to RELIANCE JIO by contacting them at [protected]/[protected]/[protected]. You can share with them your reference ID of PU013333TUMODYBF3577 and they should be able to help resolve your query.

We are happy to reach out to them on your behalf, but do understand it may take us up to 5 days to connect with them and get a response through the proper channels. If you wish for us to take it forward, please reply to the email with a screenshot or PDF of the portal (with consumer ID clearly visible) where you are unable to see the payment being updated. It will help us with escalating the issue further.

We understand that such issues can be frustrating and we want to assure you that we are working constantly towards faster settlement.

Thank you for choosing CRED for your payments

Best regards,
Team CRED

Brand: Jivika Organics
Product: Cold Pressed Sesame Oil
Item Order Id: 69Q5VQ9XGYG93

There was no proper update of delivery in Cred app of the above mentioned product.

I tried the contact us option but it has limitations options and I was unable to communicate with any Cred Representative.

As last option I had to check the status on Blue Dart's website. The details are mentioned...

Registered mobile number - [protected]
Email id - [protected]@gmail.com

50000 payment on my credit card not credited to my bank account

CRED is denying to give me refund against ARN no :[protected].
I have been following up with them since 15-Nov-2023.
This refund they have received from HDFC life policy of my wife Darshna chetwani
Refund attached screen shot for details

My payment was not received by the concerned bank.
Order Id- P5EJLJ242E5J

utr[protected]

Hi make a payment as on 7 Dec for rs 2500 it's seems failed it's 10 days above refund not initiate i will share screenshot attachment of transaction I'd plz chk and resolve this

I Omkar Lokhande done the recharge amount of 2999.00 rs through CRED app towards airtel prepaid recharge( mob number -[protected])and having the transaction id PU013331MS6SZUU78116 dated 27 Nov 23 and order id VQ5038L922LX. The amount has been debited from my account having account number [protected] and having transaction/ Ref id[protected]. The recharge was not done by the Third party app that is CRED and they refused to do the refund and told me that they have raised concern to the internal team of CRED and they will solve the issue accordingly but i want the refund with the interest from 27 Nov 23 and upto the case resolve time period. I have also registered a complaint CRED help portal having Ticket no 10670137

Why the amount is credited into Google pay account instead merchant account. reverse the amount asap.

Transaction Details Payer Details :

Transaction Status : SUCCESS Payer UPI ID : [protected]@axisb
Transaction Amount : 80763 Payer Mobile Number : 9.19921E+11
Transaction Date & Time : [protected]:00:13 Payer Account Number & IFSC : [protected] & HDFC0000542
Response Code : 0 Payer Name : JENIL NITIN KIKANI
Failure Reason : APPROVED OR COMPLETED SUCCESSFULLY Payer Bank Name : HDFC
Transaction Channel : P2M
Transaction Type : DEBIT Payee/Beneficiary Details :

Payee UPI ID : [protected]@okbizaxis
Payee Account Number & IFSC : [protected] & UTIB0000000
Payee Bank Name : UTIB
Payee Name : NA

Dear Sir,

Please revers the Last Transaction of Rs.30997.00 Transaction no.[protected]

Transaction done from HDFC Bank Transaction ID:[protected]

Regards,
Rajendra prasad S
[protected]
[protected]

They Delayed My Credit Card Payment (Order ID WR4VVO5VJ4) Which I Made By UPI And I Was Charged Hefty Late Payment And Interest Charges Amount To Rs 9302.98 From My Bank. As Per CREDs Policy They Are Supposed To Refund All The Late And Interest Payment Charges To Me Since It's They're Fault But They Have Been Taking Me On A Ride For Months Asking For Written Statement From The Bank And What Not. Even After Providing All Proofs They Are Not Willing To Refund Me The Charges.

Hi Team,

I have done payment for Bank of Baroda on Dec 3 amount of Rs 75823, 86 . Order ID : LP624JQ3NE .Here amount is debited from my account and it’s got failed, But refund is initiated and it’s not credited to my account . Please check and update soon .

Regards,
Suresh Yadav...

I Omkar Lokhande done the recharge amount of 2999.00 rs through CRED app towards airtel prepaid recharge and having the transaction id PU013331MS6SZUU78116 dated 27 Nov 23 and order id VQ5038L922LX. The amount has been debited from my account having account number [protected] and having transaction/ Ref id[protected]. The recharge was not done by the Third party app that is CRED and they refused to do the refund and told me that they have raised concern to the internal team of CRED and they will solve the issue accordingly but i want the refund with the interest from 27 Nov 23 and upto the case resolve time period. I have also registered a complaint CRED help portal having Ticket no 10670137