[Resolved]  HDFC Bank Bank - Titanium International Credit Card — Additional Charges Irrespective of request for Cancellation of the Card

Address:Bangalore, Karnataka

Hi All,

3 months back I had applied for cancellation of HDFC Bank - Titanium International Credit Card by calling customer care number and that was the mistake which I did. I was given with incorrect information that, it would be processed and I would need to pay the full due amount once I get a call from other department. However I had not recieved any call from either from cancellation department and I had to urgently go out of country for 3 months .I had made the payment for minimum due amount but I was late since it took time to transfer amount to India.

I was surprised when I came back to India to see that my card was not cancelled and on the other hand I was charged late payment fees for 3 months irrespecitve of my request for cancellation of the card.

I was shocked when I called customer care number to know the status and got to know that I need to submit a letter with my signature in HDFC Bank. When I mentioned about the information provided earlier then I got a response that, We are sorry that you got a wrong information from them and late payment fees cannot be reversed. I am so disappointed with this response from them.

Saddest part is that, I had asked for solution and the reply which I recieved is 'Standard' email from them.

I request you not to opt for credit card from HDFC Bank.

You can contact me on [protected] for additional information.

Thanks.
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Aug 14, 2020
Complaint marked as Resolved 
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titanium card — harassment bills for non accepted card

SCB TITANIUM CARD NO. [protected]: CANCELLATION AND OUTSTANDING BILLS

I hold SCB Gold card no [protected] since 1996.

Now I was asked to take this titanium Card No[protected]r4893 and this card was forwarded . However I did not wish to accept this card in the terms and conditions it was offered and they were intimated according. So, it was cancelled and all charges including the annual fees for the card was reversed by a client service officer on phone.

However, I find that same are appearing again and again repeatedly in the monthly bills as arrears. This is harassment. I feel no harrast smen can be caused and no cards can be forced on any one.

Request you to make sure that this is stopped and proper correct bills are only presented against my cards

what should I do now ?

HDFC TITANIUM CREDIT CARD — INFORMATION

Madam/Gents,

I uttam kumar mondal, HDFC Titanium Cradit card holder
no. [protected] which is going to expire on Aug. 2008.
As i am now away from Delhi (home), My limit of card limit was
already enhanced to 2.25 lack in April 2008 by HDFC Excusitive.
i want the fabour/information that how it possible to get the new updated
next upper level of cradit card before 15th july 2008 as i will be
away to in some assignment to abroad for more than six months
from mid of july 2008.
thanks waiting for your kind reply.

regards
uttam kumar mondal

HDFC Credit Card — extra charges

Respedted Sir,
myself Raj Kumar jamwal from chandigarh I had made a HDFC credit card in dec2008, and i had withdraw 15000 cash and some purchasing of rs.3500. I had taken loan of card rs.20000 in same month but i have not received any statement from HDFC.but in th month of march recovery agent called me that you have not deposit payment of credit card and then they come at home he demand for rs.4300 which is i have paid i demand him for statement but he said we will send it to u by mail but by mail they have send it but i was not able to open this after try. I dont know how much they are charging interest i m reugulary paying money every month but they didnt given me any sattlement for extra interest.I m not aware that which is due date for payment and ther are charging alot. just tell me what i have to do further.
yours applicant
Raj kumar jamwal

HDFC BANK (Credit card) — extra charges

Dear Sir,
I have complaint so many time to HDFC bank costumer care but he is not given me my reversel. He alwayes not geving me my statment on time and charge extra. When i asked to customet care exutive he told me i am not giving u to revirsel. so I request to u please help me in this matter.

Thanks & Regards
Ranjeet singh rawat
[protected]

titanium card — statment problem

i am holding a titanium card No [protected] launch a complaint at your customer care lots of time that i am not getting statemnt at my mailing add regularly. because of that i am not able to see the transactions now it was showing above Rs 4000/- with your SMS i am not purchasing any thing on that card then how can you show that much amt please clerify it and i request to you that please send me the soft copy on my email id [protected]@yahoo.co.in regularly.

waiting for reply
thanks
vinod pardeshi
geting of extra charges to me i am paying my dues in time please chechup sir

Credit Card — titanium card charges

Abn amro credit card deptt upgrade my gold card to titanium he sad no charges for upgrade to titanium, but after i got card after 1 month bank sent me statement with charges of titanium card Rs 3000+ 309 tax very strange, when i call bank they said you activated your card , even i didn;t requested for the same. bank is cheating to customers very badly. again and again....

titanium card — Customer Care Department if your Bank have !

To : M/s ICICI Bank Ltd. (Credit Card Dn.)
Respected Sir,
I am having a Credit Cerd with your Bank as 'TITANIUM Card' # xxxx xxxx xxxx 9005, since Feb-Mar. '08. In begining during conversations with your 'Oneway Line holder Executive' for my mobile's bills, and as per request to be paid by our bank, and afterwards will add in your monthly bills, and I agreed which is my "BIG" mistakes as I belive, because before this, I was having my Mobile with same No. as "Post Paid Customer" since more then 7 years, but not a single time problem raised which I am suffering today since August-08 onwards up to till date.
Your Excellent services of Cr. Dept. haven't despatch me the said bill of Aug-08, so I can't make payment to your bank as reguler bases which I paid in previous months. The very next month I got "Two months" combind bills with said "Notice" !!!!!!!! [First time in my life] with additions of Your 'INTEREST' and related taxes, which are totaly wrong, if I m 100% innocent from my side.
Then every month I have paid which ever my utilisations and on behalf of me, bank had paid mostly all major or small amount I have paid 'EVEN YOUR BANK INSIST FOR ME TO PAY MINIMUM PAYMENT' , but I have paid which services- purchases actule bill amount paid by your bank regulerly and every month. Your bank day by day increased me the said amount inwhich I was not responcible, for these matter I have e-mailed four times, your Customer call Nos.[[protected]] "Never Connected" up to today. ( Please check last friday 08/01/09 how many time I have tried from [protected] & today from [protected]) Why your systems are not accepting calls from "BSNL" please don't insist me to try from Mobile you try. Because of your time consuming systems of phone calls for connecting, who will pay these bills amount ?????????? Please tell me atleast "One" no. of your bank to whom I can directly talk, I think I can't (Again One way lines so advance systems !!!! )
Even these are suffered from my side I have paid Rs. 1,500/- to your Bank on 11/January/2010, and your Credit Card Department again started to send me messages for minimum amout Rs. 500/- you pay.
" NOW I BECAME FAD-UP WITH YOUR MONEY MAKING SYSTEMS, SO PLEASE DEACTIVATE MY ACCOUNT WITH 'IDEA'& DON'T PAY MY IDEA CO.'S BILL[Rs1133.60] ON BEHALF OF ME,IF YOUR BANK WILL PAY THEN I AM NOT GOING TO SETTEL THIS BILL AMOUNT] BECAUSE I DON'T WANT TO CONTINUE MY RELATIONSHIP WITH YOUR BANK, SO MANY TIMES I SPOKE TO YOUR EXECUTIVES THAT IF YOU WANT TO SETTELE THIS A/C, I AM READY FOR ACTULE AMOUNT AND ITS TAXES & INTERESTS AS PER R.B.I Rules & Regulations ONLY.
YOUR SO ADVANCE BANK, WHY BECOMING LATE FOR MY STATEMENT ASKING TAKING 7 WORKING DAYS(SR[protected] !!!!!!!!!! still I haven't received.
I have made for my monthly bills of IDEA, every month, even if you instist minimum amount payment which are very normal. So against these my money paying systems what you understud/ how you calculated ? How many times I made the complaints regarding 'Deactivations of my Card' and your executive all the time said, contact "Customer Care" and customer Care's phons never connect, so is there any alternate of these, please specyfy in details, and how long and why I will have to make payments of your cheating systems ? So please "Deactivate" with the effect of SEP-08 month onward my card and tell me how much amount will I have to make, as Genuine & Honest Customer, if you want to keep or not it will in your hands !!!! I have your answer which may be aaja ..................... ! eg. pl. refer other customer's feedbacks you will get whole Idea !!!!
Thanking you and request for mail me atleast "Once" in a lifetime as my e-mail add. : [protected]@yahoo.com and oblige.

-H.K.Desai

titanium credit card — unreasonable charge

Membership No.[protected]. Credit card No. [protected].
I was not inofmred about annual fees of Rs.500/ if I am unable to make use of card for less than Rs. 50,000/ during a year. Card is issued free for life and I would not have given consent for upgradation provided I should have been clearly informed of such payment condition. I am cheated on the issue and trapped under marketing propoganda for no fault of mine. This is unusual and cannot be expected from a renowned bank like ICICI which is otherwise famous for taking care of minor concerns of valued customers. I have already written on 9.3.11 but there is no reply. I did talk to the authoririties but there is no positive response. I am eagerly awaiting for the corrective action from your side.
BM Gohil, 401/A Manubhai Tower, Sayajiganj, Vadodara 390001.
Hi Mr.Gohil,

We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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