[Resolved] HDFC Bank — HDFC CARD PAYMENT REGARDING | |
Dear Sir, I am Bijaya Kumar Mohanty, held a credit card of HDFC bank (Card No. [protected]) from Feb/Sep’09. Due to my personal financial reason I have unable to pay from June, 2013 to September, 2013. Truly, I have not attend any call from India due to I am in Korea. I have my salary account in HDFC also. In 2nd of September, 2013, I have checked my a/c balance, written this balance hold by HDFC CC. I have written all the higher authorities specially treat my case because I have did any missed payment during my 3 years used period. I do not need that holding amount, I just want to provided cheque indicated that amount in behalf of HDFC card payment with I will pay till this months minimum amount also. I would like to request you that please look into this matter and intimate suggestion if any. Regards, Bijaya Kumar Mohanty [protected]@gmail.com +91-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Sir,
I have written a mail to Senior Management <PriorityRedressal.[protected]@hdfcbank.com>.
[Dear Concern,
As per indicated in your trailing mail is that you have written is the final for release a/c balance after getting all the outstanding CC payment.
Again I will give another option to you, please check at your end and let me know if possible.
I have no information that you have recorded with you because on July, 2013 I have left India to Korea.
Do not write unnecessary unresolved mail because is this possible 3 months payment I delay and on 4th month you have invalid used CC card and force my A/c holding and mail to me after all the payment received we will released your a/c balance.
I am a good person so i don't want any dispute because hdfc card helps me and I do not want to play with my card payment.
My option is I will authorise somebody she/he will give you, holding a/c lien amount cheque behalf of HDFC card no. (With I will close this salary a/c immediately basis) + also pay as per minimum balance record worth INR 42, 000/- in this month.
And balance amount i will try to pay next 1 months.if above mentioned option possible with you, plz let me know immediately.
I will give authorised persons name & contact no with address for collect and deposit mentioned above amount.
I hope to hear from you soon.
For any further clarification feel free to contact the undersigned.
Thanks & Regards,
Bijaya Kumar Mohanty
+[protected]India)]
However, If HDFC credit card has been this facility to direct debit my funds, then how to trust this HDFC bank a/c for further any transaction, I have request them i will issue same lien holding amount check to HDFC card no...
Please consider this matter & I want to settlement this card payment without any interest pay from June, 2013 last Outstanding balance.
I am ready to pay, please proceed for the settlement.
I need clarification and with clause any mentioned that if customer will not pay more than 3 months then his linked a/c with credit card will be on hold by HDFC credit card department and also HDFC CC will be transfer a/c money without customers authorize documents signed.
I have written a mail to Senior Management <PriorityRedressal.[protected]@hdfcbank.com>.
[Dear Concern,
As per indicated in your trailing mail is that you have written is the final for release a/c balance after getting all the outstanding CC payment.
Again I will give another option to you, please check at your end and let me know if possible.
I have no information that you have recorded with you because on July, 2013 I have left India to Korea.
Do not write unnecessary unresolved mail because is this possible 3 months payment I delay and on 4th month you have invalid used CC card and force my A/c holding and mail to me after all the payment received we will released your a/c balance.
I am a good person so i don't want any dispute because hdfc card helps me and I do not want to play with my card payment.
My option is I will authorise somebody she/he will give you, holding a/c lien amount cheque behalf of HDFC card no. (With I will close this salary a/c immediately basis) + also pay as per minimum balance record worth INR 42, 000/- in this month.
And balance amount i will try to pay next 1 months.if above mentioned option possible with you, plz let me know immediately.
I will give authorised persons name & contact no with address for collect and deposit mentioned above amount.
I hope to hear from you soon.
For any further clarification feel free to contact the undersigned.
Thanks & Regards,
Bijaya Kumar Mohanty
+[protected]India)]
However, If HDFC credit card has been this facility to direct debit my funds, then how to trust this HDFC bank a/c for further any transaction, I have request them i will issue same lien holding amount check to HDFC card no...
Please consider this matter & I want to settlement this card payment without any interest pay from June, 2013 last Outstanding balance.
I am ready to pay, please proceed for the settlement.
I need clarification and with clause any mentioned that if customer will not pay more than 3 months then his linked a/c with credit card will be on hold by HDFC credit card department and also HDFC CC will be transfer a/c money without customers authorize documents signed.
Dear Sir/madam,
Below written mail from Rajeswari Jayasekar, Asst. Vice President, Service Quality - Credit Cards.
Please do the needful.
"Dear Mr. Mohanty,
This is in continuation to our earlier response dated 17/09/2013 regarding your HDFC Bank credit card account.
We reaffirm that your HDFC Bank credit card # 5243 **** **** 4377 was invalidated from further usage on 02/09/2013 owing to continued non payment.
As explained earlier, the Bank, at any time, will have a right of lien and set off on all monies belonging to the cardmember standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank. Accordingly, lien was placed by the bank on your savings bank account under due intimation sent to your mailing address recorded with us. In the absence of any alternate payments from your end, the lien amount of Rs. 42, 553.16 was claimed from your savings bank account on 16/09/2013.
We wish to confirm that your card account is invalidated from further usage and there is an outstanding of Rs. ******.** payable on your card account as on date. We request you to contact our bank manager, Mr. Anurag Aggarwal at [protected] for further assistance / clarifications on your card account.
In the event you seek any further assistance / clarification with regard to your credit card, please feel free to write to us at: customerservices.[protected]@hdfcbank.com and we shall assist you.
Kindly note the query reference number for this correspondence is [protected].
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards"
Below written mail from Rajeswari Jayasekar, Asst. Vice President, Service Quality - Credit Cards.
Please do the needful.
"Dear Mr. Mohanty,
This is in continuation to our earlier response dated 17/09/2013 regarding your HDFC Bank credit card account.
We reaffirm that your HDFC Bank credit card # 5243 **** **** 4377 was invalidated from further usage on 02/09/2013 owing to continued non payment.
As explained earlier, the Bank, at any time, will have a right of lien and set off on all monies belonging to the cardmember standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank. Accordingly, lien was placed by the bank on your savings bank account under due intimation sent to your mailing address recorded with us. In the absence of any alternate payments from your end, the lien amount of Rs. 42, 553.16 was claimed from your savings bank account on 16/09/2013.
We wish to confirm that your card account is invalidated from further usage and there is an outstanding of Rs. ******.** payable on your card account as on date. We request you to contact our bank manager, Mr. Anurag Aggarwal at [protected] for further assistance / clarifications on your card account.
In the event you seek any further assistance / clarification with regard to your credit card, please feel free to write to us at: customerservices.[protected]@hdfcbank.com and we shall assist you.
Kindly note the query reference number for this correspondence is [protected].
Assuring you of our best attention at all times.
Regards,
Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards"
Reference to above mail from HDFC CC.:
Dear Sir,
With reference to withdraw my a/c money is this possible. I have given alternate option that I will issue Lien a/c holding balance amount behalf HDFC CC card no., but without my authorization HDFC bank, how can they bloody private bank do it transferred. please consider in this matter.
I could not use(How to trust this bloody private bank) a/c for my future. because they written " As explained earlier, the Bank, at any time, will have a right of lien and set off on all monies belonging to the cardmember standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank."
Kindly do the needful...
Thanks & Regards,
Bijaya Kumar Mohanty
+91-[protected]
Dear Sir,
With reference to withdraw my a/c money is this possible. I have given alternate option that I will issue Lien a/c holding balance amount behalf HDFC CC card no., but without my authorization HDFC bank, how can they bloody private bank do it transferred. please consider in this matter.
I could not use(How to trust this bloody private bank) a/c for my future. because they written " As explained earlier, the Bank, at any time, will have a right of lien and set off on all monies belonging to the cardmember standing to their credit in any account whatsoever with the bank or in the possession or custody of the bank."
Kindly do the needful...
Thanks & Regards,
Bijaya Kumar Mohanty
+91-[protected]
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