HDFC Bank Complaints & Reviews

Please provide as much information as possible...I have availed 26.50 lacs of House Bldg.loan,from your Raipur Office, Alaska Tower, Shankar Nagar, Raipur. There was two loans and out of which one loan for HBL for Rs. 9.50 lacs is repaid by me on 02.09.2013. Monthly interest Rs.25,078/- was being paid by me through advance PDC. Now I have recd.a sms from your office stating that your Cheque No.140583 Dtd.15.09.2013 for Rs.25,078/- towards Home Loan Instalment will be shortly be presented ib ir after its date. I am surprised to note that I was payment this amount for 26.50 lacs of loan amount and now even after paying 9.50 lacs still you are taking the same amount. It should be Rs.15,000/- or less. Kindly correct the same at charge the instalment accordingly. Thanking you in anticipation. ( A.K.Kasar ) Consumer/Borrower

I was with HDFC Life during[protected] as Sales Development Manager in Agency channel. I have submitted my PF Request form in our HR on June 2013.As per the system it is accepted in their HO.But till date the same has not been credited.Kindly help for finding the status of it.My emplyee id was-59865.Hoping the same.

Hi Sir/Madam, This is in the reference of the Fraudulent activity done with my credit card on 09/09/13. I am using HDFC credit card ends with XXXX-XXXX-XXXX-7069. There is three transactions on my credit card on 9th Sep’13. 1) 09/09/13 for Rs65.25 in [protected], at paypal : Rs 65.25 2) 09/09/13 for Rs 30855.94 in [protected] st Paypal. 3) 09/09/13 for Rs 3262.25 in PALO ALTO AT WPY*GIVE ME YOUR HAND .Since I have not done any transaction from card. I have called the customer care as soon as I have seen this messages and asked them to block the card permanently. This is a fraudulent activity been carried on my card without my knowledge. I kindly request you to please take some action this. I confirm that these transactions are fraudulent and I haven’t involved in any of these transactions. Awaited for the kind reply with a solution ASAP. Compliant date:09/09/2013 -15:17 Thanks, Prathap Reddy V [protected] [protected]@gmail.com

Please provide as much information as possible...
Dear Sir

There is refund pending from HDFC of Rs.3890.55. But am not getting any revert in spite of submitting written application at HDFC

Credit card NO. [protected].


Regards
Robin masih
[protected]

SUB: Regarding variations in Loan Installments REF: Loan A/C No. :[protected] and[protected] Dear Sir/Madam, As per my above mentioned loan account numbers I have submitted the papers for my loan account statement. Suddenly I got the information that my loan account rate of interest increased from 9% to 11.65% then I talk to customer care he told me to submit the papers regarding for the conversion in my loan account interest and suddenly I got shocked after knowing that there is still 17 installments pending in my loan account. And according to my statement only 14 installments left. When I contact with customer care executive she told me ur loan a/c rate of interest increased and that’s why ur installments increased from 60 months tenure to 63 months. I am not the new customer for ur bank. I am dealing with HDFC Bank from past few years and I have paid 46 installments on time without any bouncing then why should this happen with me. My question is only that without intimating me how the loan department raises my installments period. Secondly no person is giving me any type of intimation from loan department. If any of the bank executive from loan department intimate me regarding this variations I surely talk to him and tried to solve the matter ASAP. But no person from loan department contacts me and neither have I received any letter from the bank regarding these variations in loan account. If I not contact the loan department regarding my statement I never come to the notice that my installments have been raised. Secondly, the variations in loan interest are so much that 3 installments has been raised how it is possible. I don’t know. But I am sure there is something wrong going on and loan department tried to cheat me. I have used this cheat word only because if the things are going like this throughout my loan period then my loan never comes to an end. I don’t want to increase this matter so please solve my problem otherwise I have to take some legal actions. I hope u will do the justice with me and solve this matter ASAP. Waiting for ur reply. Thank u SHYAM SUNDER MAHESHWARI +91-[protected] Please provide as much information as possible...

My husband is an NRI and I am working in Postal Department. When he came to India during April 2013, he submitted an application for home loan (to construct a house) and I submitted all the doucments required to one Mr.Sasikumar at Cuddalore Office by the end of May 2013. My salary slips, my husband's salary slip, his bank statement and mine, attested copy of ration card xerox, his visa, passport,etc with a cheque towards HDFC Ltd for Rs.8992 was handed over to Mr. Sasikumar. Till date no reply from him and whenever tried to contact him over phone, irresponsible reply comes from him. Please intimate whether the loan is possible or not. The construction has been completed upto 50%.. Else kindly ask Mr.Sasikumar to hand over the documents received from me, and I shall go for other bank for loan.

Dear Sir/Madam, I am Shiv Kumar Choudhary from Pune. I have HDFC credit card which is using last two years. Query is, HDFC bank deduct 448.32 rs for Membership fee INCL ST on 6 feb 2013 so i had asked about this fee to HDFC customer care, He told me “That’s annual fee for credit card member which will return if you have done transaction around 50000 rs using credit card”. Now I have done more than 50000 rs transaction to till date and I am waiting when HDFC bank return deducted amount. Before two/three week, I had talk to HDFC customer care again and told me deducted amount will return on upcomming statement(three time told me same santance) but still i have not recieved deducted amount. Also HDFC customer care miss guide me/why not able to given use full information about that. HDFC customer care member are not serious about customer complaint. Please take legal action on HDFC bank. Credit card details as follows: Name: Shiv Kumar Choudhary Credit Card Number: [protected] Regards, Shiv Kumar Choudhary

Dear Sir, My HDFC Bank Credit Card 2540 ending was misused by somebody. The sequence of incidences is like this: 1. I got a SMS from VM-HDFCBK — Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1062.67 in LONDON at NETELLER on[protected]:12:56:25. Time: 02/09/2013 12:56:27 . This is not an authenticated trx as per RBI Mandate effective 1 May 12. 2. Then after few seconds again I received SMS. Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.337.14 in[protected] at [protected]@ on[protected]:12:56:42. Time: 02/09/2013 12:56:46 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.3718.66 in LONDON at NETELLER on[protected]:12:58:20. Time: 02/09/2013 12:59:37 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.733.62 in EZETOP.COM at EZETOP *TOPUP on[protected]:13:03:29. Time: 02/09/2013 13:03:46 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1438.24 in EZETOP.COM at EZETOP *TOPUP on[protected]:13:04:16. Time: 02/09/2013 13:04:14 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1438.24 in EZETOP.COM at EZETOP *TOPUP on[protected]:13:02:39. Time: 02/09/2013 13:04:21 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1474.34 in BOULOGNE BILL at DIRECT TRANSFER on[protected]:13:08:23. Time: 02/09/2013 13:08:26 As per their suggestion I have blocked the card . Dear Customer, Your HDFC Bank card has been temporarily blocked as we are unable to reach you to confirm the recent usage Time: 02/09/2013 13:11:15 3.Customer service executive said me that, though the trasaction is not commited yet, but they will not take any action till they receive the dispute form. I have registered a police complaint. 4. I have forwarded my complaint to HDFC credit card cell through email and requested to reverse this transaction. 5. I am afraid if this transaction commit to merchant ac, what will happen? Bank did not take action then this is ridiculous. i didn't get any phone or message when this transaction was happening.Atleast they should have called me and let me know about the details , this is the big amount and i am sure RBI must have made some policy for it. 6. I didn't get help from bank , customer care exe, they just said me that , we have to find the details , after 48 hrs only we can help.I am not sure , weather they are helping or not. These banks are taking their customers for a ride. RBI should intervene immediately as there is no real time fraud detection and even knowing the transactions are fraud these banks intimidate customers. I would suggest all of you to file the case of Criminal intimidation against their respective banks. I have already approached the Cyber Crime and they have assured me to file a case against the HDFC Bank once the bank's inquiry is complete and in case they held me responsible. At the time of transactions I was not in London but talking to Dear HDFC Customer Care via my registered prepaid mobile number Shreesh Verma [protected]

I had applied for new ATM card with HDFC bank two months ago. After eight days they sent me a mail saying that they could not deliver the card as my address did not exist. Then they sent me a letter at my address to change my address. Even after complaining they insisted that my address did not exist. One month ago two persons from the bank came and verified my address. After eight days same nonsense started. They sent me a mail saying my address did not exist then they sent me a letter at my address to change my address. Now they have not delivered the ATM card but on top of that they have deactivated my current valid ATM card. This is literally intentional harrasment. Iam tired of corresponding with bank. They don't understand the problem and give ridiculous answers. Ravindra Negi [protected]@yahoo.co.in

Dear Sir,
I am vinod prasad gautam employee of as a payroll of HBL<IHDFC Bank> i
have reguired pf no its so urjent pls provide me as soon as possible
i hope that u provide me pf no
following detail;
EMp Name is :-Vinod prasad gautam
employee code- CV09092
JOB DURATION- 15 DEC 2007 TO 20 OCT 2008 branch office- rajaurigarden
ansal plaza new delhi contact no -[protected], [protected]

Hi All I have a Two wheeler loan with HDFC bank and ECS clearing is happening with my ICICI account. In July my EMI ECS returned due to insuffient balance and I have directly paid this amount to HDFC representaive directly along with penalty charges of 490. Again 29th August HDFC deducted 393 again from my HDFC account as ECS return charges. How come this two time penalty charges. Anybody can explain. Kind regards Abey

I have taken a lon from hdfc bank my loan account no is19512919 due to some reason my hdfc account closed and i call so many time to the collection center .kindly change my ECS account but your callcenter gyes every time sait kindly depost ypur payment when the the collection boy comes at your place he will provide you the New ECS form and the PL AC statement i provide all the the time my payment in cash every time on a reguler basis on 27 received a Threatening call receive from HDFC Bank collection center No- [protected] all though i paid my emi on a reguler basis.

Dear Mr/Mrs, I would like to close my credit card account immediately , you have blocked my both credit card & debit card with out information which i feel is not right, kindly do the needful at the earliest MY credit card number is [protected] Thanks & regards, SENDIL KUMAR K. S

I took loan for two wheeler on july 15th 2013 from HDFC bank, and since from the date till august 19th i didnt receive any welcome kit any message and any call or mails from the bank reagrding my loan details and EMI details, and without any intimation they used my check and for that i have lost Rs.562 from my account because check bounce, and i want refund as well as compensation for this as i lost my oney without any information and wasting my time and lose of respectability , please kindly solve my issue... Lost R.s 562 from my account because of check bounse as the HDFC bank used it without any intimation, loss of time, loss of respectability because of HDFC people, lot of mental torture from HDFC people I want refund of R.s 562 and also compensation for mental torture from HDFC people and loss of respectability and time...........

I am requesting the bank to send my amortisation chart endorsed by bank in noneditable format by mail or by post.
Its been one month I am asking this. Now they are telling they don't have that option.

I need to go to branch and stand in queue for 3- 4 hrs and get them.

They don't have the courtesy to send it through mail.

Thanks & Regards,
Gincy Anto.

Dear Sir/Madam I am customer of HDFC bank , holding debit and credit cards. I would like to register a complaint regarding misuse of my HDFC credit card information online without my authorization by some unknown person. This happened on 2nd & 3rd September at 8:55 PM and the transaction amount is Rs.29956. I contacted HDFC bank customer care. They are NOT cooperating with convincing answers. They have blocked my card from further misuse , But they are saying transaction which has already happened cannot be reverted back. Later I contacted Head Quality services of HDFC bank. They are now saying matter is under investigation . This transaction was done through a website called ENTROPAY UK. I am registering this complaint against HDFC bank for being so negligent , making security breach and ignoring customer requests causing damage in big way. Regards Laxminarayana

On 19/08/2013 at 7:08PM an unauthorized and fraudulent online transaction was made with my HDFC Credit Card which was not participated by me (the card is with me) for PAYPAL *RESDARES . The amount of transaction is Rs. 26219.19. I have recevied this information through trasaction alert SMS. Immediately I blocked my card and applied for Investigation. Will this month Bill will include that unauthorized and disputed huge amount of Rs. 26219.19 which I would not be able to pay? This is a terrible mental pressure for me . I never expected such dispute. May I expect its immediated closure??

Yesterday 20/08/2013 at 7:08PM an unauthorized and fraudulent online transaction was made with my HDFC Credit Card which was not participated by me (the card is with me) for PAYPAL *RESDARES . The amount of transaction is Rs. 26219.19. I have recevied this information through trasaction alert SMS. Immediately I blocked my card and applied for Investigation. Will this month Bill will include that unauthorized and disputed huge amount of Rs. 26219.19 which I would not be able to pay? This is a terrible mental pressure for me . I never expected such dispute. May I expect its immediated closure??

Dear Sir,

The HDFC bank has confirmed me that they have received the payment(last email communication) on 31/10/2012 and I called the customercare they told me that the same will be updated in CIBIL in 60 days. Today(after 7 Months) I checked my CIBIL report and the status under HDFC Credit Card is WRITTEN OFF. The amount due including interests was 50,388 and the collection agent told me to pay 50,500 and I have paid the same.

NO BANK IS OFFERING ME A LOAN DUE TO THIS MISTAKE BY THE BANK —- I WANT HDFC TO PROVIDE LOAN AS THIS IS THEIR FAULT

What should I do now?

Pleased help the people not to get effected by the banks in this kind of cases.

Thanks and Regards,

Venkat Raman
[protected]
——————————-

HDFC Bank Credit Cards Support
27/10/2012

to me

Dear Mr. Raman,
Thank you for writing to us.

This is with reference to your e-mail regarding your HDFC Bank Credit card account.

We understand from your e-mail that you wish to have change in your billing address. We confirm that your card account has been invalidated from further usage as we were not in receipt of payment towards the amount outstanding on your card account. We request you to contact our debt management officers at the below mentioned number for any clarifications regarding bill
date change on your card account.

Phone # :
Hyderabad[protected]/49187502

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best attention at all times.

Regards,

Christy
Customer Service Officer

____________________________________________


Venkat Raman
27/10/2012

to HDFC

Dear Manager,
Thank you for the information.
I have paid 50500 to debt manager Raghuram 3 weeks before.
Please confirm me whether the bank received the amount or not asap, else I will register a Police complaint.
Thank you,
Venkat Raman
[protected]
On Oct 27, 2012 12:03 PM, “HDFC Bank Credit Cards Support” wrote:

Dear Mr. Raman,
Thank you for writing to us.

This is with reference to your e-mail regarding your HDFC Bank Credit card account.

We understand from your e-mail that you wish to have change in your billing address. We confirm that your card account has been invalidated from further usage as we were not in receipt of payment towards the amount outstanding on your card account. We request you to contact our debt management officers at the below mentioned number for any clarifications regarding bill
date change on your card account.

Phone # :
Hyderabad[protected]/49187502

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best attention at all times.

Regards,

Christy
Customer Service Officer

____________________________________________


Venkat Raman
29/10/2012

to HDFC

Hi,
Please find the attached scan copy of payment receipt.
Thank you,
Venkat Raman
[protected]
On Oct 27, 2012 12:33 PM, “Venkat Raman” wrote:

Dear Manager,
Thank you for the information.
I have paid 50500 to debt manager Raghuram 3 weeks before.
Please confirm me whether the bank received the amount or not asap, else I will register a Police complaint.
Thank you,
Venkat Raman
[protected]

____________________________________________


Reply Forward

HDFC Bank Credit Cards Support
31/10/2012

to me

Dear Mr.Raman,

This is with reference to your e-mail regarding the payment made towards your HDFC Bank credit card account.

We confirm receipt of your payment of Rs.50,500.We wish to inform you that your credit card is invalidated from further use.Hence,for any further clarification you may contact our Debt Management Officer at the below mentioned number to assist you regarding queries relating to your card account.

Debt Contact Numbers:

Hyderabad[protected]/49187502

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best service at all times.

Regards,

Mary.S

Customer Service Officer
———————————&md...⇄

Dear sir,
I (Avikrit Dubey ) having a demat account on your bank , demat
a/c no.[protected], want to inform you that I have been cheated by your
telecaller from Mumbai branch.The person named Mr.Dinesh called me up on
9th Oct 2011 and sold me blink for online trading and told me that the
blink would come to me by post and a person would come to my place and give
me the demo of how to use the blink.But neither the blink nor the person
came to me and on 11th oct 2011 he deducted an amount of Rs.4555 which he
told me was the cost of the blink. I had complained to various authorities
of Hdfc howrah branch and had mailed you before but no action taken.
Now i want to take the the help of your so that you can help me out by my problm and get the amount refunded. I regularly keep complaining in the [protected]@hdfcsec.com and my complain number for the bank is HDFC Securities - Call ID# 04741480 that belongs to the hdfc securities
but still no actions are being taken from the bank.. please sir i want you to help me

Thanking you,
Avikrit Dubey


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