HDFC Bank Complaints & Reviews

My husband is an NRI and I am working in Postal Department. When he came to India during April 2013, he submitted an application for home loan (to construct a house) and I submitted all the doucments required to one Mr.Sasikumar at Cuddalore Office by the end of May 2013. My salary slips, my husband's salary slip, his bank statement and mine, attested copy of ration card xerox, his visa, passport,etc with a cheque towards HDFC Ltd for Rs.8992 was handed over to Mr. Sasikumar. Till date no reply from him and whenever tried to contact him over phone, irresponsible reply comes from him. Please intimate whether the loan is possible or not. The construction has been completed upto 50%.. Else kindly ask Mr.Sasikumar to hand over the documents received from me, and I shall go for other bank for loan.

Dear Sir/Madam, I am Shiv Kumar Choudhary from Pune. I have HDFC credit card which is using last two years. Query is, HDFC bank deduct 448.32 rs for Membership fee INCL ST on 6 feb 2013 so i had asked about this fee to HDFC customer care, He told me “That’s annual fee for credit card member which will return if you have done transaction around 50000 rs using credit card”. Now I have done more than 50000 rs transaction to till date and I am waiting when HDFC bank return deducted amount. Before two/three week, I had talk to HDFC customer care again and told me deducted amount will return on upcomming statement(three time told me same santance) but still i have not recieved deducted amount. Also HDFC customer care miss guide me/why not able to given use full information about that. HDFC customer care member are not serious about customer complaint. Please take legal action on HDFC bank. Credit card details as follows: Name: Shiv Kumar Choudhary Credit Card Number: [protected] Regards, Shiv Kumar Choudhary

Dear Sir, My HDFC Bank Credit Card 2540 ending was misused by somebody. The sequence of incidences is like this: 1. I got a SMS from VM-HDFCBK — Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1062.67 in LONDON at NETELLER on[protected]:12:56:25. Time: 02/09/2013 12:56:27 . This is not an authenticated trx as per RBI Mandate effective 1 May 12. 2. Then after few seconds again I received SMS. Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.337.14 in[protected] at [protected]@ on[protected]:12:56:42. Time: 02/09/2013 12:56:46 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.3718.66 in LONDON at NETELLER on[protected]:12:58:20. Time: 02/09/2013 12:59:37 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.733.62 in EZETOP.COM at EZETOP *TOPUP on[protected]:13:03:29. Time: 02/09/2013 13:03:46 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1438.24 in EZETOP.COM at EZETOP *TOPUP on[protected]:13:04:16. Time: 02/09/2013 13:04:14 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1438.24 in EZETOP.COM at EZETOP *TOPUP on[protected]:13:02:39. Time: 02/09/2013 13:04:21 Thank you for using your HDFC bank CREDIT card ending 2540 for Rs.1474.34 in BOULOGNE BILL at DIRECT TRANSFER on[protected]:13:08:23. Time: 02/09/2013 13:08:26 As per their suggestion I have blocked the card . Dear Customer, Your HDFC Bank card has been temporarily blocked as we are unable to reach you to confirm the recent usage Time: 02/09/2013 13:11:15 3.Customer service executive said me that, though the trasaction is not commited yet, but they will not take any action till they receive the dispute form. I have registered a police complaint. 4. I have forwarded my complaint to HDFC credit card cell through email and requested to reverse this transaction. 5. I am afraid if this transaction commit to merchant ac, what will happen? Bank did not take action then this is ridiculous. i didn't get any phone or message when this transaction was happening.Atleast they should have called me and let me know about the details , this is the big amount and i am sure RBI must have made some policy for it. 6. I didn't get help from bank , customer care exe, they just said me that , we have to find the details , after 48 hrs only we can help.I am not sure , weather they are helping or not. These banks are taking their customers for a ride. RBI should intervene immediately as there is no real time fraud detection and even knowing the transactions are fraud these banks intimidate customers. I would suggest all of you to file the case of Criminal intimidation against their respective banks. I have already approached the Cyber Crime and they have assured me to file a case against the HDFC Bank once the bank's inquiry is complete and in case they held me responsible. At the time of transactions I was not in London but talking to Dear HDFC Customer Care via my registered prepaid mobile number Shreesh Verma [protected]

I had applied for new ATM card with HDFC bank two months ago. After eight days they sent me a mail saying that they could not deliver the card as my address did not exist. Then they sent me a letter at my address to change my address. Even after complaining they insisted that my address did not exist. One month ago two persons from the bank came and verified my address. After eight days same nonsense started. They sent me a mail saying my address did not exist then they sent me a letter at my address to change my address. Now they have not delivered the ATM card but on top of that they have deactivated my current valid ATM card. This is literally intentional harrasment. Iam tired of corresponding with bank. They don't understand the problem and give ridiculous answers. Ravindra Negi [protected]@yahoo.co.in

Dear Sir,
I am vinod prasad gautam employee of as a payroll of HBL<IHDFC Bank> i
have reguired pf no its so urjent pls provide me as soon as possible
i hope that u provide me pf no
following detail;
EMp Name is :-Vinod prasad gautam
employee code- CV09092
JOB DURATION- 15 DEC 2007 TO 20 OCT 2008 branch office- rajaurigarden
ansal plaza new delhi contact no -[protected], [protected]

Hi All I have a Two wheeler loan with HDFC bank and ECS clearing is happening with my ICICI account. In July my EMI ECS returned due to insuffient balance and I have directly paid this amount to HDFC representaive directly along with penalty charges of 490. Again 29th August HDFC deducted 393 again from my HDFC account as ECS return charges. How come this two time penalty charges. Anybody can explain. Kind regards Abey

I have taken a lon from hdfc bank my loan account no is19512919 due to some reason my hdfc account closed and i call so many time to the collection center .kindly change my ECS account but your callcenter gyes every time sait kindly depost ypur payment when the the collection boy comes at your place he will provide you the New ECS form and the PL AC statement i provide all the the time my payment in cash every time on a reguler basis on 27 received a Threatening call receive from HDFC Bank collection center No- [protected] all though i paid my emi on a reguler basis.

Dear Mr/Mrs, I would like to close my credit card account immediately , you have blocked my both credit card & debit card with out information which i feel is not right, kindly do the needful at the earliest MY credit card number is [protected] Thanks & regards, SENDIL KUMAR K. S

I took loan for two wheeler on july 15th 2013 from HDFC bank, and since from the date till august 19th i didnt receive any welcome kit any message and any call or mails from the bank reagrding my loan details and EMI details, and without any intimation they used my check and for that i have lost Rs.562 from my account because check bounce, and i want refund as well as compensation for this as i lost my oney without any information and wasting my time and lose of respectability , please kindly solve my issue... Lost R.s 562 from my account because of check bounse as the HDFC bank used it without any intimation, loss of time, loss of respectability because of HDFC people, lot of mental torture from HDFC people I want refund of R.s 562 and also compensation for mental torture from HDFC people and loss of respectability and time...........

I am requesting the bank to send my amortisation chart endorsed by bank in noneditable format by mail or by post.
Its been one month I am asking this. Now they are telling they don't have that option.

I need to go to branch and stand in queue for 3- 4 hrs and get them.

They don't have the courtesy to send it through mail.

Thanks & Regards,
Gincy Anto.

Dear Sir/Madam I am customer of HDFC bank , holding debit and credit cards. I would like to register a complaint regarding misuse of my HDFC credit card information online without my authorization by some unknown person. This happened on 2nd & 3rd September at 8:55 PM and the transaction amount is Rs.29956. I contacted HDFC bank customer care. They are NOT cooperating with convincing answers. They have blocked my card from further misuse , But they are saying transaction which has already happened cannot be reverted back. Later I contacted Head Quality services of HDFC bank. They are now saying matter is under investigation . This transaction was done through a website called ENTROPAY UK. I am registering this complaint against HDFC bank for being so negligent , making security breach and ignoring customer requests causing damage in big way. Regards Laxminarayana

On 19/08/2013 at 7:08PM an unauthorized and fraudulent online transaction was made with my HDFC Credit Card which was not participated by me (the card is with me) for PAYPAL *RESDARES . The amount of transaction is Rs. 26219.19. I have recevied this information through trasaction alert SMS. Immediately I blocked my card and applied for Investigation. Will this month Bill will include that unauthorized and disputed huge amount of Rs. 26219.19 which I would not be able to pay? This is a terrible mental pressure for me . I never expected such dispute. May I expect its immediated closure??

Yesterday 20/08/2013 at 7:08PM an unauthorized and fraudulent online transaction was made with my HDFC Credit Card which was not participated by me (the card is with me) for PAYPAL *RESDARES . The amount of transaction is Rs. 26219.19. I have recevied this information through trasaction alert SMS. Immediately I blocked my card and applied for Investigation. Will this month Bill will include that unauthorized and disputed huge amount of Rs. 26219.19 which I would not be able to pay? This is a terrible mental pressure for me . I never expected such dispute. May I expect its immediated closure??

Dear Sir,

The HDFC bank has confirmed me that they have received the payment(last email communication) on 31/10/2012 and I called the customercare they told me that the same will be updated in CIBIL in 60 days. Today(after 7 Months) I checked my CIBIL report and the status under HDFC Credit Card is WRITTEN OFF. The amount due including interests was 50,388 and the collection agent told me to pay 50,500 and I have paid the same.

NO BANK IS OFFERING ME A LOAN DUE TO THIS MISTAKE BY THE BANK —- I WANT HDFC TO PROVIDE LOAN AS THIS IS THEIR FAULT

What should I do now?

Pleased help the people not to get effected by the banks in this kind of cases.

Thanks and Regards,

Venkat Raman
[protected]
——————————-

HDFC Bank Credit Cards Support
27/10/2012

to me

Dear Mr. Raman,
Thank you for writing to us.

This is with reference to your e-mail regarding your HDFC Bank Credit card account.

We understand from your e-mail that you wish to have change in your billing address. We confirm that your card account has been invalidated from further usage as we were not in receipt of payment towards the amount outstanding on your card account. We request you to contact our debt management officers at the below mentioned number for any clarifications regarding bill
date change on your card account.

Phone # :
Hyderabad[protected]/49187502

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best attention at all times.

Regards,

Christy
Customer Service Officer

____________________________________________


Venkat Raman
27/10/2012

to HDFC

Dear Manager,
Thank you for the information.
I have paid 50500 to debt manager Raghuram 3 weeks before.
Please confirm me whether the bank received the amount or not asap, else I will register a Police complaint.
Thank you,
Venkat Raman
[protected]
On Oct 27, 2012 12:03 PM, “HDFC Bank Credit Cards Support” wrote:

Dear Mr. Raman,
Thank you for writing to us.

This is with reference to your e-mail regarding your HDFC Bank Credit card account.

We understand from your e-mail that you wish to have change in your billing address. We confirm that your card account has been invalidated from further usage as we were not in receipt of payment towards the amount outstanding on your card account. We request you to contact our debt management officers at the below mentioned number for any clarifications regarding bill
date change on your card account.

Phone # :
Hyderabad[protected]/49187502

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best attention at all times.

Regards,

Christy
Customer Service Officer

____________________________________________


Venkat Raman
29/10/2012

to HDFC

Hi,
Please find the attached scan copy of payment receipt.
Thank you,
Venkat Raman
[protected]
On Oct 27, 2012 12:33 PM, “Venkat Raman” wrote:

Dear Manager,
Thank you for the information.
I have paid 50500 to debt manager Raghuram 3 weeks before.
Please confirm me whether the bank received the amount or not asap, else I will register a Police complaint.
Thank you,
Venkat Raman
[protected]

____________________________________________


Reply Forward

HDFC Bank Credit Cards Support
31/10/2012

to me

Dear Mr.Raman,

This is with reference to your e-mail regarding the payment made towards your HDFC Bank credit card account.

We confirm receipt of your payment of Rs.50,500.We wish to inform you that your credit card is invalidated from further use.Hence,for any further clarification you may contact our Debt Management Officer at the below mentioned number to assist you regarding queries relating to your card account.

Debt Contact Numbers:

Hyderabad[protected]/49187502

Kindly note the query reference number for this e-mail: [protected] .

Assuring you of our best service at all times.

Regards,

Mary.S

Customer Service Officer
———————————&md...⇄

Dear sir,
I (Avikrit Dubey ) having a demat account on your bank , demat
a/c no.[protected], want to inform you that I have been cheated by your
telecaller from Mumbai branch.The person named Mr.Dinesh called me up on
9th Oct 2011 and sold me blink for online trading and told me that the
blink would come to me by post and a person would come to my place and give
me the demo of how to use the blink.But neither the blink nor the person
came to me and on 11th oct 2011 he deducted an amount of Rs.4555 which he
told me was the cost of the blink. I had complained to various authorities
of Hdfc howrah branch and had mailed you before but no action taken.
Now i want to take the the help of your so that you can help me out by my problm and get the amount refunded. I regularly keep complaining in the [protected]@hdfcsec.com and my complain number for the bank is HDFC Securities - Call ID# 04741480 that belongs to the hdfc securities
but still no actions are being taken from the bank.. please sir i want you to help me

Thanking you,
Avikrit Dubey


And aftrer this

Dear sir/mam,
My cousine had done a loan with your bank of Rs.100000/- he is a defaulter he has given my number as alternate number. humbly i want to tell you that i informed him abt this loan and warn him to clear the loan but sicnce from January 2013 i received many calls from pune branch and now from mumbai branch. When this loan is done by my cousine i really dont knw abt this. I am from Khed ratnagiri Maharashtra and my cousine lives in pune. He is not receiving my phone. He lives in pune with family on rent basis & we dont knw whr he lives now.
He is not receiving my calls also the calls done by you to him but what should i do, why should i call him and waste my money and time in calls. FIRSTLY YOUR EMPLOYEES CALLED ME AT MY PERSONAL MOBILE. I RECEIVED MANY CALLS FROM YOUR BRANCH NUMBER [protected] A LADY NAME SUSHMA CALLING ME AT MY WORK LANDLINE NUMBER. I WILL NOT TOLERATE THIS CALLS AT MY OFFICE PHONE. STOP THIS ACTIVITIES DOING. OTHERWISE I WILL COMPLAINT AGAINST YOU AND WILL SEND YOU LEGAL NOTICE.


ketaki sudhakar bandiwadekar
khed ratnagiri
maharashtra

Dear Sir / Madam ,

I would like to have your kind attention towards my painful situation , i am availing credit card of HDFC bank card no- [protected] , it has outstanding due around 26,000 , it is because of my fault that from beginning i am paying minimum amount due , but when it continue increasing i decided to go for settlement of my dues .

in may last i was offered by bank to pay 16,000 in 8 installment , i got agree , i was told that you will receive a letter after that you have to pay your installments . i waited for letter but no letter came, then in june a person ( mob no:[protected] ) called me that sir your request is still not sent , he assured me that you will get letter shortly meanwhile pay minimum amount 1,020. i payed the amount ( bill no[protected] .

After that i again got no letter , then after in july i recevied a call from the same person he told me that sir your outstanding is increased so you have to pay 19,300 in 8 installment first installment will be of 2,300 . i again agreed told him to send me letter , he told me that pay 1100 for two months then i will issue a new letter to you , then i told him that i will pay 2,300 please send me letter , he said OK ,

after that i again waited for letter but not received , now in this month a got call from new personnel name Bhawna from janakpuri B block branch , she offered me 18,300 for 6 installment then i told that i will pay in 8 installment as offered earlier , she told me ok i will try , but next day i found that my salary account[protected] is on hold ,i am not able to withdraw cash from my account .

Now when i meet the person ( Himanshu , Anurag Aggarwal ) in their office , they are rudely saying that the hold amount 15,516.95 will be deducted from my account as a first instalment of my settlement amount.

this is my only account , i desperately need money for my daily use . I have never denied to pay the amount whatever i was offered then why this thing is happening with me .







painfully yours ''

Amit Kumar Singh
mob: [protected]
HDFC bank card no- [protected]
pan no : CWWPS3087H

Reg: HDFC Credit Card No. [protected] - in the name of Roop Basant Arora

Dear Sir/Madam,

I am having the above credit card in my name.

For the last 5 years, the HDFC Bank is sending inflated and wrong bills to me due to no fault on my part. The fact of the matter is that the HDFC Bank vide its statement dated 15.12.2008 had sent me a bill for Rs.16666.99 charging therein Rs.337.29 (Rs. 300 payment returned + Service Tax and cess). The charges of Rs. 337.29 was wrongly charged by the Bank, hence the undersigned made the balance payment of Rs.16329.70 to the Bank on 31.12.2008 i.e. well before the due date.

Even though this excess charges of Rs.337.29, after a lot of follow-up by the Complainant, was later on waived-off by the HDFC Bank, but the Bank did not take into account this Rs.337.29 in its books properly, and kept charging Finance Charges etc. in the monthly statements. Due to the improper accounting of the HDFC Bank by not considering the credit of Rs.337.29 in the complainant account, the outstanding/due amount has reached to Rs.79000/-.

I would like to inform that this Rs.79000/- has accumulated only due to non-timely of Rs.337.29 reversal by the HDFC Bank in complainant account, otherwise the complainant has been using the said credit card for the last 10 years and has been making timely payments for all the purchases/usage made by him, well before the due date.

You are requested to kindly intervene and take-up my issue with HDFC Bank and oblige.

I shall be well available on my mobile number [protected] at the time of receiving call from your office or recording of my complaint against HDFC Bank credit card.



Regards



Roop Basant Arora

38/6, West Patel Nagar

New Delhi-110008

Email: [protected]@hotmail.com

I had swiped my food card yesterday night (7-August-2013) at 8:14 PM (at Grand Fresh , Koroth Tower, High School Junction, Vennala, Ernakulam(Kochi); Card No: 10701107; Phone No: [protected]) when my food card balance was INR 2282.80.
(Attached the Bills).

I had purchased for INR 286.00 only, however the amount got deducted twice (Total amount deducted - INR 572.00).
Balance was reduced from INR 2282.80 to INR 1710.80 for food items purchased for amount INR 286.00.

The grand fresh shopkeeper swiped the card 2 times.

1st time swiped - Got network error & the shop keeper returned me the card saying the bill was not getting printed & card is faulty/does not have balance. I informed him that I had recently purchased with the same card on 3rd-August-2013 (Saturday) & it has enough balance.
However it seems the amount INR 286.00 got deducted - in the 1st swipe itself, but there was no bill generated.

Balance Amount SMS - 8:15:31 PM
Amount (In Food Card) - INR 2282.80
Amount deducted - INR 286.00
Balance Amount (In Food Card) - INR 1996.80.

2nd time swiped (again) - Bill got generated (Attached the same). Merchant Copy was signed & given to the shopkeeper.
Again INR 286.00 got deducted.
Balance Amount SMS - 8:16:16 PM
Amount (In Food Card) - INR 1996.80
Amount deducted - INR 286.00
Balance Amount (In Food Card) - INR 1710.80.

Contact Details:
Name: Rahul Somarajan
Mobile: [protected]
Food Card Number: [protected]

Note: From yesterday night I have been reaching the phone numbers of Grand Fresh[protected] & HDFC Food Card[protected]. No one was picking the phone & I was not able to reach anyone to get the amount INR 286.00 credited back to my food card account, which was deducted wrongly.

Request your help in getting the amount INR 286 (wrongly debited - either due to the shopkeepers mistake / network error) to be credited back to my Food Card Number: [protected].

Dear Sir/Mam

I Amit Kumar worked with HDFC Bank Ltd. in Saket Branch (New Delhi) as a senior sales officer (Retail Liabilities) from Oct. 2010 to May 2011. I was resigned form this organisation on 26/05/2011 to my SM (Mr. Vaibhab Kapoor) and After leaving this organisation I did not get my Provident Fund Money and Releasing Letter.Many Time I told my Senior but I did not get any positive response from them side.
So I request you to provide me my PF Money and Releasing letter from this organisation. My Employee Id in your Bank is CA-27806. For this kind and act I will be ever grateful to you.

Thanks & Regards:
Amit Kumar
[protected]
[protected]