HDFC Bank Complaints & Reviews

Hello,

I invested Rs.150, 000 over that last three years on "Sar Utha Ke Jiyo" policy with HDFC SL and the value just kept diminishing. According to the HDFC SL team the current value of the policy is appx Rs.123000. I was informed to pay 30% towards surrender charges for en-cashing the policy if I do not pay the premium amount for the coming 2 years.

I am confused and unable to decide, where to invest...

I have send the all document in pf withdrawal in dec 2012 but till date no any amount credit in my acciunt.bcoz hdfc bank Hr department not send any document to bandra office.and no any support for withdrawal.i cal his office i will check and phone is cut.no any responce for quiry.my emp ld is 52835 hdfc bank.request u to solve my problem.

I'm holding HDFC debit n credit card, to pay my mobile bills or to purchase online, every time the payment I try to made through debit will be decline by bank. But if I pay through the credit card immediately it'll be paid. Even if I choose to pay using net banking I get message like bank decline the payment. I raised it as compliant but they 're saying your account is fine n every [censored] things are fine. They're indirectly pushing everyone to use their credit card. WORST BANKING SERVICE .. HDFC BANK..

namaskar shriman g mere pass ek DIn phoNE aye tha insurance solution DEpartment Se jinhoNE mujhe phoNE per btya Ki wo log meri problem Dur karenge saalo NE uSe Dur karNE ke bajay mujhe bewakoof bana Ker policy DE DI kripa kar ke mujhe mera paisa wapas DIlwa DIjiye
aapKi ati kripa hogi

On Dated 10/04/2013 I purchased a mobile phone from Spice Hot Spot outlet. When i purchased this phone then processing fee was Rs 299/- and when i got statement slip on 23/05/2013 it has been charged Rs 900/-. There was a difference of Rs 600/- in that slip. So pleae find the attached scan copy of processing fee slip which i got on that day. Although i paid that amount but i want to remburse that so help me to remburse my extra amount.

I had changed the renew instruction(that credit back the whole amount) last month.-two fd’s linked to my saving account cust no. 34066408
But i had gone to one branch in Bangalore,indiranagar
They says your FD has been auto renewed.
But my FD is not seen in my netbanking account.

I will raise a complaint in consumer court.
I needed that money.
They don’t know anything about banking and customer relationship, Indiranagar Branch Bangalore




For this thing I wasted my whole day at that branch.
Later they told its been auto renewed….do they use some their own database ?

They didn’t got back with any solution also, as informed by them that they will.

Please tell them to be ready with checkDD so that I can collect the maturity amount without they wasting my time.

HDFC Bank:

12th Main Rd, Indira Nagar Bangalore, KA

I have been using HDFC credit cards for nearly 2 years now. I have always paid my dues on date with full amount. Last month I used my credit card to pay vodafone bill. I was not aware that my available credit limit is almost nil. I thought i still had credit limit to be used. I didn't get any notification or alert from HDFC while paying or at anytime. Now suddenly they have charged amount of Rs.561 as "Overlimit Fee". My questions are

1) How do you let me pay the bills when my available credit limit exceeds?
2) Why didn't you give any alerts or notifications regarding overlimit during usage of card?
3) When enquired regarding the same to HDFC customer support, i am not getting correct response. They say they wont provide any such alerts to any cutomers. Is this the way you answer and treat you customer? Is this how you provide customer support?

It seems like HDFC don’t value their customers.
Worst approach….

Hi All,

I am holding two separate policies from HDFC Life Insurance since last 5 years. Overall I decided to surrender one of the policies, regarding the same I had called HDFC customer care help line and my life entered in a terrible situation here on.

Customer Care Executive asked me to visit a branch with my ID proof and a cancelled cheque, on June 29th (Saturday Morning around 10.30am) I visited HDFC life, Ashok Vihar, Delhi branch to process the surrender document. There I met with Ms. Neetu Saxena, she confirmed me that I need to carry my policy document along with a beneficiary's valid ID proof. So I decided to visit another branch of HDFC Life at Bhikaji Kama on Monday (July 1st) which is closed to my office then she handed over me two surrender form which I need to get signed from the beneficiary.

On Monday (July 1st), I visited Bhikaji Kama branch and came to know that they are not eligible to take policy surrender request. They advised me to visit one of the mentioned branches at Pachim Vihar, New Friend Colony or Ashok Vihar branch to submit these documents. Then I called up Ms. Neetu Saxena at Ashok Vihar, branch, she asked me to Ashok Vihar branch latest by 05.30pm on the same day to process the documents. Then I left my office little early and reached the Ashok Vihar, branch to meet Ms. Neetu, I was there around 05.10pm. Except the security guard no one was there to deal with not even the branch manager. Then I requested security guard to call up Ms. Neetu and inform that I am here to meet her or let me talk to her which Ms. Neetu clearly refuse to talk and asked guard to inform me to come tomorrow morning. Regarding the same issue I again called up HDFC life customer care to inform about the service of this branch, after my 15 minutes fight he logged my complaint (complaint no.[protected] at 05.45pm against the branch and after that I left for the day.

Today morning (July 2nd) I decided to go my office late and reached the HDFC Life, Ashok Vihar, branch at 09.25am. Again no one was in the branch except a security guard and waited till 09.45am. since I was getting late for my office I asked security guard to check with Ms. Neetu, if she is on her way which he refused to call after all this I called up customer care help line number to check the office timings, they confirmed that Monday to Friday it's 09.30am to 05.30pm then I said it's been around 09.50am and no one is here to take my document for policy surrender. She (customer care executive) said Ashok Vihar branch, is not eligible to take the surrender applications, then I asked her to transfer my call to the manager but she didn't. Meanwhile a lady came to the branch (don't know her name) it was around 10am and then she asked security guard to check if Ms. Neetu is on her way. Then finally she (Ms. Neetu) arrived and processed my papers for policy surrender after all I wanted to meet Mr. Vinit Vashisth (Branch Manager, HDFC Life, Ashok Vihar, Branch) to give my feedback but it was more shocking that it was around 10.15am when I asked security guard to check if branch manager is here and he said "sir has not arrived yet".

I don't know what will happen to HDFC life with this kind of services and unsystematic offices, now I am thinking to surrender my second policy also ASAP.

Intent of this complaint is clear and crystal to draw this feedback to the higher authority of HDFC to take the necessary action against the branch to maintain a quality of the service.

Thanks
Rakesh Kumar
[protected]

Dear Concerned person,

This side Dinkar Chawla (Customer ID:[protected] , would feel really shame to bring in your kind notice that a bank with such a big brand name HDFC was doing such a cheap activity like subtracting amount of Rs 28 from my account without any intimation or reason. And this thing happen 5 times on 10/06/2013 .

When we trying to coordinate with your customer care team and looking for reason so lady at customer care gave a reason that this deduction was made for using your card at ATM without having money in account and when we told her that we have more than Rs 8000 in account then after putting the call on hold finally disconnect the line and 2nd time they put our call on hold for 10 minutes. But till now i am unable to know any valid reason for that continuous deduction of Rs 2, Rs 28 Rs 8 & many more.

So i was looking for a revert on my query from the concerned authorities.

HDFC Bank,

I didnt expected such cheating thing from you, for what reason you deducted my rs.178.20 from my account i dnt know, I was having a balance of rs. 487.22, and when i withdrawed rs. 100 i got it, but when i checked the receipt it says nw left balance is rs.209, when i took mini statement it shows some AFM D 178.20, can u please explain me for what I have been charged? I tried calling customer care but my call is not getting connected to them. I expect a quick reply from you. Please help me out. u can reach me at[protected]Shweta.

I have defaulted in payment for one month and I agree. The days has not been kind. I am trying to setup my own startup, and things like these happen.

However, HDFC Credit card collection team has been using abusive language and blackmailing my parents to pay the balance amount. Their head my Amit Raj, calls me from this number [protected]. He and his team has been calling my parents and blackmailing them, and using abusive language to them as well.

As I understand, it is illegal to even mention the balance amount to anyone else but me. Leave apart, asking them to pay my balance.

I have been requesting Mr. Amit to stop the calls to my parents, and have mentioned that I am ready for a settlement. He said, he will get back to me with the final figure but he has not. Instead he and his team is continuing harassing my parent. I stay in a different town, and hence not able to help much.

This is not acceptable. What can I do?

NOC
I have taken Centurion Bank Loan from my two wheeler Hero Honda splendor in 2006 and the loan is already completed. I have not received any information from the Bank regarding collection of my original NOC. How i get my NOC.

Bike No.- AP15AC3525
Chassis Number : 06B09C00815
Engine Number: 06B08M01367

Thanks
RAMCHENDRAM.P
Mobile No. [protected]
[protected]@gmail.com

Dear All,

Please help me to resolve this issue. I am very afraid as HDFC Card department are harassing me continuously from around 2-3 months. They are saying that they have logged a complain against me in court and they have issued a arrest order for me.

Below is the complete issue
[protected][protected][protected]
I lost my wallet in Noida around @ 9 PM on the date of 30april2008...

Hi,

I want to raise complaint against the fraudulent services offered by HDFC bank for their credit cards. 2 employees of pune team , Purvi and Ajit ([protected]) were involved in this

I was contacted by Purvi in June last week and she promised me the titanium times card free of cost saying it is an exclusive offer for cognizant employees.
She pleaded that she had to achieve her monthly target so I should take the card immediately.

I had specifically told her that I am ok to take only the titanium times card and do not want the platinum plus card. She agreed and committed that the card she is offering is the titanium times card .

Her colleague Ajit visited me to collect the documents and once again when I asked him the same question he said that the platinum plus card has now been stopped by the bank and he is providing the titanium times card only.
I asked him to provide the benefits of the card over mail and he said that he will do so , but he did not respond back even though I called him and reminded him repeatedly.

Meanwhile he submitted my documents and now when I have received the card it is a platinum plus card , which I had specifically said that I do not want.

Ajit is now not responding to my calls and when I asked to speak to Purvi or his manager he is disconnecting calls.

I spoke to their manager Sachin ([protected]) and he first agreed that it is Purvi’s mistake but not he has completely washed his hands off and asking me to deal with customer care.

I have been placing requests to cancel the allocated to me, but there is no response on that also.. every time I ask them to cancel the card they say only option is to upgrade and go for higher card.
This is a fraud bank and the employees are trained in cheating innocent people to achieve their targets.

To the bank, Rspected manager, I Ujwala Kamble an account holder of one of the most reputed banks in India and also a credit card holder of your reputed Hdfc Bank Lower Parel branch with card no.[protected] ,I just want to bring to notice to you the behaviour of your bank employees from the collection department. I for myself know that I owe some money to the bank regarding my Credit Card which I will be paying very soon that is an amount of 15000 only .But according to your bank officials which I know they are not I am sure they are from some 3rd class agency to which you people have forwaded my credit details as I owe u people money.These people started harrasing me and torturing me like anything over the phone as though I owe you people money in lakhs or crores. I have informed them about my poor financial conditions of which I am going through now as it is becoming very difficult nowadays for me as a lady to cope up with my financial conditions,but these people started harrasing me daily , they have now made it a habbit to call me and abuse me daily of which I have a detailed recording of the executives,things became even worse when these executives abused me on the phone so much like no one has ever humiliated me in this manner.And also 1 of your executives with the name Sandeep has also called me up during unofficial hours. His mobile number is [protected].he used abusive word (mai tuje kothe pe betauga..tere ko top level ki rand banauga ...tera rate kya hai
) also recording in my cell.He has even visited my house in the night at 9pm which has scared me too much as tomorrow he may come in the night also,and he has created a havock thrice by coming to my house at unofficial hours and now he has made it a habbit to call me up in the late evenings also,my mother who is a senior citzen has been horrified by this incident so much that I even get scared to leave her alone. Also according to my information and knowledge this behaviour from the bank and its agencies is totally against the law and also against the Guidelines of the R.B.I .I request you to please investigate into this matter if not then I will not refrain my self to seek help from the Police,the media and also the senoir citizens welfare trust in Andheri as I have detailed recordings of your executives saying that they are calling from HDFC bank and not any agency. Kindly Investigate. Yours truly, Ujwala Kamble

I am jasvir Singh. yesterday i withdraw my cash from dilshad colony HDFC bank near ATM. the guard of that ATM misbehaving with i said that go out of ATM i want to withdraw my cash but he start misbehaving n said which ATM card you have. is he has power to ask me about my ATM card he abuse me too much i say that just comedown so he said in vulgar language that "sardar pagal ho gya h" who give the right to talk me like this when his seat is out of ATM when anyone withdraw his Cash but after this he don't go outside the ATM he still standing inside ATM. he insulting me in so many people who near the bank this is around 6:30pm at dilshad colony on[protected] my account no.is ([protected]). i want bank take strictly action about that guard. if bank can't take any action about the guard so just do this close account my and refund my all cash.
Thanking you
yours faithfully
jasvir Singh date 24/06/2013

To,
Mr.Amitabh Chaudhry,
Managing Director & CEO,
HDFC Life


Sub: HDFCSL Classic Assure policy, Policy No 15237504, Indrajit Chakraborty: Total Mismanagement at the Concerned Deptt.

Dear Mr.Chaudhry,

Its a shame for the HDFC life that at last a customer is writing to the highest authority like you. I think HDFC is paying salary to some unprofessional group of people...

I blocked my ATM card on 13th of June due to loss. I got my new ATM card on 18th of June but I have not got my ATM pin till yet as it was promised to me that it would get delivered on my official address within the 2 days after the delivery of ATM card.
I m having a lot if trouble due to no money.
At last I went to a local Hdfc bank branch and they asked me to call [protected] in order to check the status of my ATM debit pin number, they guide me that I need to select option number 6 post selecting the language but I m not getting any option on 6th number post selecting the language.
This is pathetic. This is how Hdfc treat their customers. This is rediculus.
All I want is my ATM debit card as soon as possible.

Regards
Santos Kumar Pal
Crust id: 47556066
Mob: [protected]

Myself Kishori shaw my credit card no.[protected] before my card limit was 40,000 (6thjun 2013) but when i buy goods for Rs.34,000 .they will revised my card limit 21,000 12th june 2013.And i never access my card limit.I used my card under limit my card.
And now they have claimed me that i used my card over limit and they also mailed me that i have to deposit my chaque for against over limit.
I can't arrange at this amount suddenly.sir i used this card since Nov 2012 till date. sir they also damaged my record now nobody (bank) provide anykinds of loans and card as they do.sir i just want to do my creditibility back. Thank you. My billing date every month of 4th and payment date.every month of 25th.
before they send me a statement that my due amount is Rs.2224 but now they charged me Rs 34354.56
i can't arrange a huge amount at this time.

Hello,
I have done an transaction on 6/2/13 for the amount Rs 9,560 to an HDFC credit card.
But it has not reflected to that HDFC credit card account.
So please let me know to which account it got credited.
Please help me out about this.



Following are the payment details:
Account statement
________________________________________________________________________________...⇄
Statement Criteria
________________________________________________________________________________...⇄
Account Number :[protected]
Branch Name : 0157
Bank ID : ICI
Date ranging from 01/02/2013 to 28/02/2013

________________________________________________________________________________...⇄
No Tran ID Value Date Txn Date Cheque No. Description Cr/Dr Amount Available Balance
________________________________________________________________________________...⇄

2 SB8695837 6/2/2013 6/2/2013 BIL/[protected]/hdfc pay/HDFCCARD_MICI29 Dr "9,560.00" "6,083.66"