[Resolved]  HDFC Bank Credit Card Section — frudal to receive my documents twice and not providing me my card

Address:

Madhya Pradesh

Dear Mr. Kirubahar
Customer Service Officer

As you mentioned me a mail regarding i am not have any type of eligibility for gold credit card and your bank decides to provide any kind of policy please provide me my documents provided to your bank for credit card.as i m submitted each n every thing your sales person demanded to me else you can told me i m not suitable for your credit rating so i want my each signed documents returned to me. either you can see what i have to do and kindly look on consumer forums desk also cos if your team don't know the procedure to accept any kind of application they don't have rights to undertake any documents from anyone i am submitted twice DECLARATION demanding in HDFC banks mail but you said i am not fit for your credit rating so decline.that is absolutely wrong...
i am providing you 3 numbers here mentioned with name they took documents from my side i need my documents back with in 10 working days

1.Ajay [protected] He is from bhopal
2.Neeraj [protected] He is from indore
3.Farida [protected] She is from pune







On Mon, Dec 3, 2012 at 7:51 PM, HDFC Bank Credit Cards Support <customerservices.[protected]@hdfcbank.com> wrote:
Dear Mr. Shrivastava,

Thank you for writing to us.

This is with reference to Application Reference Number [protected]WA.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

Kindly note the query reference number for this e-mail: [protected].

Incase you seek further assistance or clarification, please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

http://www.hdfcbank.com/personal/find-your-nearest/find-credit-card-helpline-num...⇄

Assuring you of our best service at all times.

Regards,

Kirubahar
Customer Service Officer

Disclaimer :

The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise . The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd.



Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank
____________________________________________

Disclaimer:
"The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise. The contents of this message may not necessarily represent the views or policies of HDFC Bank Ltd."



--
harsh Shrivastava