[Resolved] ICICI Bank — fraudulent transaction by stolen ATM cum Debit card | |||
My ATM cum Debit Card No. [protected] issued on S/B Account No.[protected] by ICICI Branch, ARS, Durgapura, Jaipur was stollen on 27.1.2013. I received frist message on my mobile No. [protected] on 27.1.2013 at 7.43PM for fraudulent transaction made of Rs. 882.00 from Promart ret. Alwar. The actual transanction total Rs. 26238/- was made on 27.1.2013 between 2.19PM to 4.13 PM. It is a service fault beyond ICICI bank who give me a loss of total Rs. 26238/- without using PIN number or customer safety point. I have lodged FIR No. 55/2013 at Kotawali City, Bharatpur(Raj) on 29.1.2013 and blocked above card on 28.1.2013. I have also registered a complaint customer care ICICI vide Service Reference No. SR[protected] but no action yet taken by ICICI bank. As per guidelines of RBI, Sh. G. Gopalakrishna, Executive Executive Director, Reserve Bank of India said, " Online creadit card frauds have come down significantly following implementation of two factor using PIN number and biometric characters. This facility will be extended to ATM cum Debit Cards.Sh. Gopalakrishna speaks in Indian Banks Association's Banking Technology Summitt (as per upload information Contify money dated 4 March, 2011). In this today itself Sh. Deepak, Nodal Officer, ICICI Jaipur (Mobile No. [protected])to me about this matter, there no responsbility of ICICI bank as above matter. Please take immediate action without PIN number/without safe transanction or caring customer and violation of RBI guidelines. Yours Ashok Kumar Sharma S/o Jagan Prasad Sharma 687, Surya Nagar, Gopalpura By Pass Jaipur Jaipur Mobile No. [protected] S/B Acount No.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
please give me atm pin my atm n. s[protected]
In this fraud RBI have take action against ICICI bank and refund the money to atm cum debit card holder. Rajesh, Jaipur
Dear Ashok,
We understand that our official is already in touch with you to address your concern.
Regards,
ICICI Bank Customer Service Team.
We understand that our official is already in touch with you to address your concern.
Regards,
ICICI Bank Customer Service Team.
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Fraud banking — account robbed by icici bank
Mr. Kishore, I would like to know that when did you increased QAB to Rs 15000. Why did you not intimate me. I did not recieve any mail or any post regarding Rs. 15000 minimum balance to be maintained .Did you have any proff that shows all this had been conveyed to me.
I have calculated that my QAB for Dec Quarter is Rs 12000, Only Rs 3000 is sort from your limit.
If you charged 10% ROI annually on Rs 3000, It comes only Rs75
If You charged 110% ROI annually than only you will reach figure of Rs 843.
Pls dont do this type of banking.
This is our hard earn money, Pls dont try to robbed our account.
Pls be assure, I will put my all efforts and resources to exposed this type of fraud