[Resolved]  ICICI Coral Credit Card — Non-delivery of Coral Card

Address:Pune, Maharashtra

Hi,

The process for my ICICI Coral credit Card had been initiated since 5th March 2013 but I have not received my card yet.
The ICICI Team has already sent me a statement for the same card 4375 XXXX XXXX 8008 which includes the joining fees of Rs. 500 and Service Tax.
Not only this, they sent me another statement for the next billing cycle although I complained that I have yet not received that card.
They say that the representative went for delivery but I was unavailable. Now if the representative upon reaching my office, which is the delivery address, is not going to call me then how am I supposed to know that someone came for the delivery. They already have my registered mobile number.
I want the ICICI Bank to resolve this issue and deliver me the card immediately and also deduct the dual interest on the joining fees.

Thanks.

Your Sincerely,
Rohit Prasad.
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Aug 13, 2020
Complaint marked as Resolved 
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credit cards — non delivery of credit card

i have been informed that my credit card has been approved and despatched on 30/07/2008. till date i have not received the card though received the pin.on enquiry i have been told by your ahmedabad office that the same was returned undelivered by blue dart due to my non availability on 31/07/2008 and 1/08/2008 at my office though i was very well present in the office . i am really surprised that at which address they have tried to locate me.moreover my mobile number is there on which they would have contacted me or left some message for me.further i received a call from your office a few days back for confirmation whether i have received card or not and i informed that pin is received but card is not received . theytold that i shall receive shortly.i am leaving for hyderabad tomorrow for treatment of my daughter and i am in genuine need of the card. had i known that even after one month i shall not get card, i would have applied for another bank's card. moreover i have been informed my ref no as well as my approval of the card on mobile so why i was not informed regarding non delivery of card on mobile.this seems to be a very poor class of service from your bank and blue daart.i do not require your card now but i would definitely like your proper reply against my complaint

girish karia
ref no[protected]

ICICI Credit Card — non delivery of credit card

Dear Sir.
Its seconnd time that i could not received my cradit card dispatched by icici bank through your courior service. my address is b-13 hindan vihar sect-49 Near kaser gardan (barolla) noida u.p. i also contact with your mahipal pur branch but response was not satisfactory. acoording to him i will get my card with in 2 working days but after onev weak iam still wating for card. as per icici consignment no. is [protected].

Hoping for prompt reply

With regards
c.p.tiwari
my credit card no.[protected]
i did not get my statement dated[protected], or i missed it
so please send one copy of statement from 21 st july to
9 th august 2008. thank u.

ICICI Credit cards — non delivery of credit card statement

I did not received my icici credit card statment till today.
Dear Mr. Kamal,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Dear Mr. Prasad,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4212998' in the subject line.

Regards,
ICICI Bank Customer Service Team

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